Industry Insights with The Chedi Al Bait Sharjah's Nezha Aanou

In this episode, The Chedi Al Bait Sharjah director of operations Nezha Aanou explains how her role has changed and the initiatives being launched to improve the guest experience

At Hotelier Middle East, we are always looking to give hospitality professionals a place to share their thoughts and insights, if you would like to take part in this new video series, please reach out to Claudia de Brito at claudia.debrito@itp.com.

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Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

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