tips

22 Jul 2019
Cleatus George, chief concierge at Renaissance Downtown Hotel, Dubai reveals five tips for hotel concierges
Five tips for concierges in hotels
VIDEO: Top tips to become a hotel general manager
10 Apr 2017
Waldorf Astoria Dubai Palm Jumeirah general manager David Wilson sheds some light on what it takes to become a general manager at a five-star hotel
New guide reveals how much you should tip in Dubai
09 Apr 2017
New guide is published to make this decision easier for you; reveals who gets the best tips in emirate
Fifth of UK hospitality staff say they steal tips
03 Jun 2014
Workers said they kept tips rather than sharing them with colleagues
Top Tips: Creating a successful restaurant concept
20 Aug 2013
Useful tips for those dreaming of opening a successful restaurant

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

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