Guests judge hotels by social media, says expert
Hospitality digital expert Martin Kubler has cautioned hoteliers that they are being watched and judged by guests - based on social media
Accor targets business travellers with digital app
09 Jun 2013
New iPad app provides handy organisation tool for business users
Is your hotel all talk on social media?
14 Mar 2012
Spend more time listening online, less time talking says Martin Kubler

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

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