Comment: How critical are Chinese virtual communities to your business?
25 Oct 2019
Peggy Li from sps:affinity discusses the importance of a multi-platform approach
'Service still wins over a social media profile': W The Palm Dubai’s GM
24 Sep 2019
Social media use may be evolving but customers must remain the priority according to Anne Scott
Shangri-La launches global #MyShangriLa photography contest
07 Aug 2019
The competition will run until January 10, 2020, and participants can enter via Instagram, Weibo, or the brand's website
Social media moments not affecting hotel design: VP, SB Architects
11 Jul 2019
Designers should create curated moments regardless of the impact of social media, David Rychlowski told Hotelier Middle East

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

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