service

11 Dec 2018
The supplier shared report consisting end-of-year comments as well as trends to watch out for
Hotelbeds reveals hospitality trends to watch out for in 2019
Comment: Good service is key
14 Jul 2014
Shift from service to hospitality important, says Duncan Fraser-Smith
Special Report: Serviced Apartments
22 Jul 2013
An in-depth look at the demand for long-stay accommodation
The Wine Spy returns!
16 Mar 2010
Our spend-conscious Spy goes four-star - but has some problems

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

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