Lack of innovation in online services contributed to Thomas Cook demise: Report
04 Dec 2019
OTA market value has now surpassed that of in-store services for travel
Expedia Group spent $1.6 billion in 2018 to streamline its online experience
14 Nov 2019
A recent report says users are more than happy with the current interface
Loyalty programmes to ‘take back control’ of bookings from OTAs, says Accor CEO
30 May 2019
Accor’s loyalty programme, Accor Live Limitless, will encourage consumers to book directly through hotels rather than through a third party
Hoteliers highlight role of OTAs in revenue generation
18 Sep 2018
Nobbs shared his opinion in a panel discussion at The Hospitality Leadership Forum, a central feature of The Hotel Show held at the Dubai World Trade Centre from September 16-18

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

Most Popular

Newsletter

Digital Edition

From the magazine