Vartan Zakarian joins Bab Al Qasr as front office manager
28 Aug 2017
With more than 10 years of experience managing the front office, Vartan Zakarian brings extensive communications and operations knowledge to Bab Al Qasr Hotel
Kempinski Hotel Ajman makes new appointments
19 Aug 2017
Melanie Munoz is the hotel's new F&B manager, while Alexej Jaritschin takes on the role of front office manager
Raffles Dubai promotes Krystel Irani to director of operations
29 Jun 2017
Irani's responsibilities as director of operations include overseeing all the daily hotel operations at the property
InterCon Doha wins Qatar's AICR competition
21 Nov 2016
AICR Qatar hosted the 'Qatar Receptionist of the Year' competition on November 12, with the winner to represent the country at the David Campbell Competition in 2017

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

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