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23 Sep 2019
Expedia Group senior vice president & chief product officer Arthur Chaplin takes us through the
Comment: Using technology to improve the guest experience
Comment: Keep the change
19 Aug 2019
Hospitality professionals love to talk about trends, but all talk and no action can lead to the alienation of a powerful demographic
Comment: Effective distribution channels to keep your hotel alive
15 Aug 2019
Phan Le, takes us through the five pillars that allow hotels to compete digitally
Comment: Effective ancillaries will help hoteliers tap into lucrative local tours and activities
05 Aug 2019
Smartvel CEO Iñigo Valenzuela discusses why they should considered part of the product, not ancillary offerings
Comment: The outlook is positive for the UAE’s tourism industry
23 Jul 2019
Drees & Sommer managing director-Global Hospitality Filippo Sona, outlines the key opportunities and challenges for the region’s hoteliers for the remainder of the year and into 2020

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

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