artificial intelligence

23 Jan 2020
The pair will improve online representation for hoteliers, airlines and travel agencies
Google partners with travel software company
Revealed: How technology is ‘revolutionising’ IHG’s hotel service
29 Apr 2019
IHG is exploring technologicial routes to improve guest experiences across the world
Robots deliver water, pillows at Alibaba Group’s new futuristic hotel - FlyZoo
25 Mar 2019
FlyZoo Hotel, built by Alibaba’s online travel platform, uses technology across the property. Water and fresh pillows are even delivered to the room by an Alibaba-made robot
Comment: The shape of trends to come
06 Jan 2019
Travellers are coming of age
Comment: Now is the time to get connected
06 Jan 2019
Technology could help Middle East hoteliers lift their revenues and create better all-round guest experiences

Reports

Hospitality Procurement Report 2016

Hospitality Procurement Report 2016

The Hotelier Middle East Hospitality Procurement Report 2016 provides essential business insight into this critical hotel function, revealing a move towards an increasingly operations-oriented approach, technology-driven online purchasing and a commitment to transparency, underpinned by a value-led decision making process and an investment in analytics.

Human Capital Report 2015

Human Capital Report 2015

The Human Capital Report 2015 combines Hotelier Middle East's Annual Salary Survey with an exclusive survey and interview with the region's senior human resources directors. The 30 page report provides a unique ‘shop floor’ to ‘head office’ view of hospitality’s human resource challenges and strategies that hotel operators must adopt if they are to succeed in the Middle East. The report is available for a short at at its introductory price of US$499. Full list price, US$2499.

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