Hospitality app launches to aid social distancing at UAE venues

Opaala works to digitise dine-in operations

The app is free to download
The app is free to download

A new app has launched in the UAE to digitise people's dine-in experience.

Opaala is a smart app to be used across participating hotels, restaurants, nightlife spots and beach clubs and aims to lower service wait times, reduce staff costs and increase revenue through a contactless, mobile-powered solution.

It will have interactive menus that allow guests to order, enter dietary requirements, call for a waiter and request the bill.

Did you like this story?
Click here for more

The application also offers an automatic bill splitting feature, making it easier and quicker for venues to clear the cheque for groups.

Speaking about the startup, Opaala co-founder Marwan Saab said: “It is easy for customers to be overlooked when venues are managing high footfall.

“We wish to enhance the diner’s experience whilst assisting restaurants with managing their ever-increasing costs.

COVID-19 has been destructive for the hospitality industry. As members of this community, we feel responsible for helping the industry rebuild. We've pledged to support those who need it most, to help them reduce cost and increase revenue until business picks up again. We've already provided our platform free of charge for many who need it, and we will continue to do so until things improve.”

Venues to have embraced Opaala include Nikki Beach Club, Riva Beach Club and Lah Lah Restaurant.

You can watch a demonstration video below:

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular

Newsletter

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

From the edition

From the magazine