Crowne Plaza Muscat hotel teams with Exterity

Exterity’s IPTV system is capable of providing 70 satellite TV channels to guest rooms

The technology has been deployed across the hotel
The technology has been deployed across the hotel

Connectivity and technology have skyrocketed to the top of many peoples’ priorities when it comes to hotels in recent years. IHG’s Crowne Plaza Muscat Oman Exhibition and Convention Hotel is aware of this fact and has partnered with Exterity to provide modern and intuitive in-room entertainment for its guests.

Built in 2017, the 295-key hotel was keen to update itself with the latest in IPTV (Internet protocol TV), giving its guest access to satellite television and internet services in their rooms. The property teamed with IPTV company Exterity following its successful deployment in Muscat International Airport. “Our previous IPTV system was very old fashioned. What we wanted for the new hotel was a modern interface that would really grab the attention of the guest,” said IHG Oman area IT director Meslum AlKindi. “Also, with that old system, making changes was very difficult and it did not give us all the features we wanted.”

The Exterity IPTV system provides 70 satellite TV channels and YouTube channels with full HD capability. With BYOD support a key requirement hotel guests, the solution is also integrated into the resort-wide Wi-Fi network to allow streaming of TV shows onto mobile devices. In total, the hotel deployed more than 332 smart TV screens with a mix of TV and digital signage. The technology covers all 295 rooms and seven conference rooms.

Did you like this story?
Click here for more

AlKindi commented, “It was a completely different experience for us; what we have created is fresh and modern and we have also been able to add additional details that were not possible with the old system.”

Looking further ahead, the Omani hotel is now considering integrating Exterity’s IPTV into its in-room dining TV screens also.

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular

Newsletter

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

From the edition

From the magazine