Suppliers You Should Know: Exterity

Colin Farquhar, chief executive officer, Exterity details how the company’s solutions add value to a hotel’s offering

Colin Farquhar, Exterity CEO
Colin Farquhar, Exterity CEO

Tell us about your company?
Established in 2001, Exterity is a market-leading developer and manufacturer of end-to-end IP video, digital signage and guest experience technologies that aim to help organisations around the globe to engage, inform and entertain their audience.

Exterity has grown rapidly in recent years and now has over 120 staff - 80 based at our Headquarters in Scotland, and a further 40 sales and technical staff in offices around the globe: London, New York, Paris, Johannesburg, Dubai, Riyadh, Singapore and Sydney. We recently opened the Exterity Software Innovation Centre in Porto as an extension to our core engineering team based at our headquarters.

How is the company performing?
Exterity’s revenue has grown by 86% over the last five years.

Did you like this story?
Click here for more

What are your core products/ services for the hospitality industry?
Exterity solutions enable hospitality providers to offer a unique guest experience with end-to-end integrated IPTV, Video on Demand, interactive services and digital signage. ArtioGuest enables the simple creation of customisable portals that offer an enhanced and intuitive in-room viewing guest experience, opening up a wide range of revenue your organisation.

ArtioSign is Exterity’s Digital Signage solution. Seamless integration with our IP video technologies enables live TV and video to be quickly incorporated into impactful signage screens that engage, inform and entertain.Our extensive range of headend products and media players round out our product range to provide a complete, end-to-end solution for the hospitality industry.

What sets your company apart from its competitors?
We offer a complete end-toend IP video solution that enables our customers to capture TV/video content directly from any source and manage its delivery, as channels or within digital signage screens, to any connected device via an existing network.

Have you launched any products or services recently?
We are continually evolving our product range and expanding the functionality of both ArtioGuest and ArtioSign. For example, we recently added loyalty levels to ArtioGuest, providing the ability to personalise viewing interfaces and features to acknowledge and reward guest loyalty; TV-based ordering and excursion booking; reporting and analysis of channel viewing statistics and more.

Is your company involved in any sustainability initiatives?
Using sustainable, ecofriendly design principles, we aim to minimise overall environmental impact, through lower power consumption, fl ameretardant housing, more effi cient packaging and better recyclability, all of which not only reduce environmental impact, but also lower operating costs. Our range of media players also support Power over Ethernet which results in signifi cant effi ciencies and cost savings.

How does your service or product add value to a hotel’s offering?
Exterity hospitality and leisure solutions are used worldwide to provide tech-savvy guests with a "better than home" premium experience, while enabling hoteliers to drive additional revenue, reinforce branding and increase customer loyalty.

Contact - T: +971 (4) 447 0604 E: info@exterity.com W: www.exterity.com

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular

Newsletter

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

From the edition

From the magazine