An award-winning housekeeper is someone who completely reimagines what is possible in their role, pushing the confines of their department. Media One’s Michelle Cruzado has done just that this year and in the last 12 months.
Right now, she is spearheading the execution of the glass re-usable water bottles at Media One as part of the sustainability programme With her head of department away, she has been entrusted to liaise between higher management, engineering, food and safety, rooms and MICE, all of which she has managed.
Also in the past year, she has become a certified trainer at the hotel which means that she is responsible for overseeing the new staff in her team as well as looking for ways to improve the efficiency of her team members.
Highly commended: Anas Al Jurmi, Crowne Plaza Hotel Amman
Hotelier Middle East Awards 2022
The largest and most competitive Hotelier Middle East Awards ever took place on Thursday, September 8, 2022, at the JW Marriott Marquis Hotel Dubai, in which more than 500 professionals came together to recognise the greatest success stories of the year.
The event featured entertainment from The International Playboys and DJ Lobito.
Event sponsors include Lyre’s Non-Alcoholic, Duetto, Technogym, Red Bull, Rent-A-Towel, African & Eastern and Sketches, 800Doctor, who presented IV therapy sessions to two winners, and DNA Genome tests for fitness and nutrition profiling (in association with Dante Labs) to two more winners.