SHIC: Millennium Hotels & Resorts partners with restauranteurs

Millennium Hotels & Resorts, Middle East & Africa president Ali Hamad Lakhraim Alzaabi talks about how hoteliers need more support in the F&B industry

Ali Hamad Lakhraim Alzaabi
Ali Hamad Lakhraim Alzaabi

As more hotel operators enter the Kingdom of Saudi Arabia, Millennium Hotels & Resorts, Middle East & Africa president, Ali Hamad Lakhraim Alzaabi highlights that hoteliers can’t be expected to provide everything.

In an exclusive interview with Hotelier Middle East at the Saudi Arabia Hospitality Investment Conference (SHIC), Alzaabi said hotels must understand the F&B industry and the hotel catering industry are separate entities.

He explained: “We as hoteliers only understand all-day dining and banqueting but with real restaurants, the market has changed.” He continued that hotel operators, Millennium included, must let the “professionals of that industry” handle F&B operations of a hotel.

With that in mind, he revealed Millennium Hotels is currently partnering with a handful of restauranteurs so that it can better understand the F&B industry and create better F&B concepts in its properties.

He explained: “We don’t want to be the masters of everything; hoteliers and restauranteurs are totally different people.”

Hotelier Middle East asked Alzaabi whether Saudi's F&B industry is at a disadvantage compared to Dubai, where a lot of the most popular restaurants are in prime-location hotels Alzaabi urged: "In Dubai, all the best restaurants are not in hotels! I think the location is not really the problem. If you can build up the right concept and right demands then location isn’t a problem." 

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular



Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

From the edition

From the magazine