Food delivery will stabilise 40% of F&B - Sunset Hospitality CEO

Antonio Gonzalez said certain brands need to adjust their business model to adapt

Antonio Gonzalez, CEO of Sunset Hospitality
Antonio Gonzalez, CEO of Sunset Hospitality

Increasingly growing food delivery businesses will stabilise 40% of Dubai’s F&B industry, according to the CEO of Dubai-based Sunset Hospitality, which operates brands such as Black Tap, Azure and Drift beach clubs.

Speaking to sister title Arabian Business, Antonio Gonzalez said the rise of food delivery businesses has not affected his brands but will pose a challenge for transactional F&B outlets which do not focus on the dining experience.

“Not in our case, [it hasn’t affected us] because of the type of brands that we operate and own, but it’s a trend that is going to continue growing and it’s not going anywhere. The delivery business is going to stabilise around 40 percent of the industry in the long term, and will affect mainly what I call transactional brands which don’t create this whole experience,” he said.

Did you like this story?
Click here for more

Gonzalez said those outlets will have to adjust their model to retain their traffic.

“All the brands we run are experiential, where we focus on table service, we focus on music, decoration; you don’t get that with just delivery. But brands that are transactional, they have to adjust their model because the convenience of delivery will take away a lot of the traffic they had in the past so that’s only going to be growing until we achieve maturity,” he said.

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular



Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

From the edition

From the magazine