Heather Laverne joins Hilton's EMEA team
26 Feb 2019
She assumes the role of vice president - customer engagement, loyalty and partnerships for Europe,
Copthorne Kuwait City Hotel hosts Hala February Festival rehearsals
25 Feb 2019
"Famed" singers from the Arab world performed rehearsals at the Kuwait hotel
FOH Interview: M Hotel Downtown by Millennium's Arun Pillai
23 Feb 2019
Director of rooms at M Hotel Downtown by Millennium, Arun Pillai says it is important
Four Seasons Safari Lodge Serengeti launches artist in residence programme
17 Feb 2019
The 2019 Artists in Residence programme comprises six local artists, plus the return of British national
The Spa by SensAsia to launch at Grand Plaza Movenpick Media City
14 Feb 2019
The Spa by SensAsia is located on level four of Grand Plaza Movenpick Media City,
Product Focus: Aliseo's Nexxus
13 Feb 2019
The Nexxus is an aesthetic complement to today's modern bathroom
Dubai's concierges welcome Google Assistant's Interpreter Mode
29 Jan 2019
Google Assistant's Interpreter Mode was launched in a pilot across a number of hotels in
Address Downtown Dubai creates US$650 beverage
24 Jan 2019
Neos has launched an AED 2,400 ($653) beverage, A Fleeting Moment, served in a Baccarat
Meet Sitora Skudutis, W Dubai - The Palm's W Insider
23 Jan 2019
Hotelier Middle East chats with Dubai's W Insider about her job, why she's the perfect
Two senior hires for Raffles Dubai's FOH team
23 Jan 2019
A new director of rooms and spa manager have been welcomed to the Raffles Dubai

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Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

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