Events

02 Oct 2019
Deveekaa Nijhawan, cluster director pr & communications Anantara Dhigu Maldives Resort, Anantara Veli Maldives Resort,
Hotelier Middle East Awards: Where are they now?
Mövenpick Hotel Ibn Battuta Gate to address employee gender imbalance
28 Sep 2019
General manager Ian Rydin has set a KPI with the aim of increasing the representation of women in managerial positions in the hotel
‘A few hotel owners aren't too keen on hiring female staff’' says Laurent Voivenel, Swiss-BelHotel International
26 Sep 2019
Voivenel also spoke about the need to bring women into better positions in the industry
Jumeirah Group director of spa says hotels should adopt a holistic approach to wellness
25 Sep 2019
According to Cristina Iancu, integration across all departments is key to profitability
'Service still wins over a social media profile': W The Palm Dubai’s GM
24 Sep 2019
Social media use may be evolving but customers must remain the priority according to Anne Scott
Chinese tourists are driven by social media
24 Sep 2019
Peggy Li shared her thoughts on how to capture the Chinese market at Hotelier’s Great GM Debate
“Hospitality industry needs to improve on tech front,” says Laurent Voivenel
24 Sep 2019
The Swiss-Belhotel International senior vice president was speaking at the Hotelier Great GM Debate
“Robots won’t replace people in the hospitality industry,” says Citymax general manager
24 Sep 2019
Rohit Sharma told Great GM Debate attendees that personal touch will always be important
Hotels should perform an access audit to help people of determination
24 Sep 2019
Speaking at the Great GM Debate, Direct Access head of engagement Steve Dering said it gives properties a competitive edge
Millennium Place, Dubai hosts GRIF 2020 board meeting
18 Sep 2019
The meeting featured discussions on key industry trends, challenges and innovations at MasterChef
Abu Dhabi Airports participates in ACI Customer Experience Global Summit
15 Sep 2019
The airport received Certificates of Accreditation for Level 1 and 2

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Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

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