Agoda introduces EasyCancel
Guests will be given far greater booking flexibility in light of current travel restrictions
Participating partner hotels and properties across the globe will be enrolled, allowing guest to cancel up to 24 hours before arrival, relating to all bookings made until June 30 2020.
Named EasyCancel, the initiative joins Agoda’s other flexibility offer, which is its Book Now, Pay Later option. Book Now, Pay Later was introduced in March, allowing non-refundable hotels to grant greater flexibility to guests.
Agoda VP of partner services Errol Cooke explained: “The EasyCancel feature is part of Agoda’s proactive response to support hotel partners in this current challenging landscape. We have always used our technology to develop features that can add value and productivity for our partners, and continue to do so with the EasyCancel feature. We want to help all our partners by attracting customers that still want to book a hotel, but are perhaps reluctant to do because of uncertainty around evolving travel restrictions.”
“The EasyCancel product allows guests to book with peace of mind, confident that they will be able to change plans up until 24 hours before arrival if needed.”