Dubai’s Mercure Hotel Suites and Apartments receives two ISO certifications
The property received ISO 9001:2015 and the ISO 14001:2015 certifications
Mercure Hotel Suites and Apartments, Dubai, has received two ISO certifications from Intertek, a total quality assurance provider to industries worldwide.
The certificate ISO 9001:2015 “helps the organisation demonstrate its ability to consistently provide services that meet customer requirements”. The ISO 14001:2015 certification “facilitates in systematic management of environmental responsibilities that contribute to the environmental pillar of sustainability”.
Speaking about the two certification, Abdul Naseer T. Thodi, General Manager at Mercure Hotel Suites and Apartments said: “We are delighted and proud to receive two Intertek Management System certifications and would like to thank all the team whose dedication and hard work have been crucial for this achievement. This recognition means a lot to our organisation’s relentless quest for quality and sustainability initiatives to be embedded across our hotel’s operations, in this highly competitive market in which we continue to strive for excellence.”
The certificates were obtained after a series of thorough audits were conducted to ensure the incorporation of the quality and environmental management system requirements.