The H Dubai guest service manager wins big at Hotelier Middle East Awards

Nashon Mwamba won Concierge/Guest Services Person of the Year Award last night

Reports, Hotelier middle east awards, Concierge/Guest Services Person of the Year, The h dubai

On a glittering night at the Hotelier Middle East Awards, Nashon Mwamba of The H Dubai won the Concierge/Guest Services Person of the Year Award.

The guest service manager beat stiff competition in the category to take home the prize at the award ceremony held in Le Meridien Dubai Hotel and Conference Centre.

Mwamba collected his prize from Cedric Scherer, general manager of award sponsor City Sightseeing in front of the assembled audience, with the judges saying they were impressed with his “talk less and listen more” policy and “nothing is impossible” attitude.

Did you like this story?
Click here for more

“My career has been fate,” said Mwamba. “I started as a doorman and it ended up being the moast amazing journey. This award represent the standard I have to uphold in hospitality.

“Every day I look at this award it’s going to give me the motivation I need to make my hotel truly unique and my guest experiences unfo

Sahan Sameera, concierge manager of Raffles Dubai, took home the highly commended award.

The full shortlist was Amr AbdelAziz Baragith, Front Office Manager, Mövenpick Hotel & Apartments Bur Dubai, Ali Riaz, Concierge Supervisor, Nikki Beach Resort & Spa Dubai, Ephraim Varel, Rooms Division Manager, Hawthorn Suites by Wyndham JBR, Janice Soro, Leasing Manager, Fairmont Dubai, Manasi Patkar, Assistant Front Office Manager, Hilton Garden Inn Dubai Al Muraqabat, Nashon Mwamba, Guest Service Manager, The H Dubai, Sahan Sameera, Concierge Manager, Raffles Dubai and Vinay Govande, Front Office Manager, Taj Dubai. 

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular



Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

From the edition

From the magazine