Deliveroo and Dubai Airports launch airport food delivery service

DeliverooDXB delivers food to passengers at their boarding gates

DeliverooDXB has launched at Dubai Airport.
DeliverooDXB has launched at Dubai Airport.

Deliveroo and Dubai Airports have launched the region’s first airport delivery service at Dubai International (DXB).

The concept – named DeliverooDXB – is a customer-centric airport initiative that enables time-starved passengers to get freshly-prepared food delivered straight to their boarding gates within minutes of ordering. Passengers simply place an order on Deliveroo’s app, website, or via the link on DXB’s unlimited free Wi-Fi service.

Following the launch of the programme in Dubai, Deliveroo will look to bring the service to other international hubs around the world.

Dubai Airports’ Commercial and Communications group executive vice president Eugene Barry said: “DeliverooDXB is a truly ground-breaking service that brings an extra level of convenience to our customers. Our mission to completely reinvent the airport experience is rooted in implementing innovative concepts, as demonstrated by this partnership with the world’s best food delivery brand.  Now passengers can receive delicious food from our food & beverage outlets while they wait to board, all made possible by the expertise of Deliveroo and our world-beating Wow-Fi service.”

Anis Harb, Deliveroo General Manager, GCC, commented: “Deliveroo’s mission is to provide the best food delivery experience in the world, and there is no reason why that should be limited to the home or office. Joining forces with Dubai Airports is a strategic next step for us as we continue to revolutionise the way people order restaurant food.”

“We’re delighted to be participating in the launch of this exciting concept,” said Emirates Leisure Retail CEO Kevin Zajax. “We’re sure that passengers will appreciate the freshness and quality of the food that’s available at our restaurants.”

The service is currently available for passengers in DXB Terminal 3, A-Gates, with more than 10 participating outlets including Costa, Giraffe, Café Chocolate, Picnic, Paul Bakery & Restaurant, Pulp Juice, Carluccio's, Le Pain Quotidien and McDonald's.

 After six months, Dubai Airports will look to roll-out the service across further outlets and concourses at DXB.

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