Transguard continues development of staff training

Transguard Group will be present at the Hotelier Middle East: Great GM Debate on September 26, 2017

William Moroney
William Moroney

With a dedicated focus on staff training, Transguard Group is set to further diversify its service offerings over the next year.

Transguard Group chief sales & marketing officer William Moroney said that in the next year, the company is looking at "further diversification into more service offerings, as well as developments in training of new and current staff through increased investment in our Centre of Excellence and Training Academy".

He added: "Our Centre of Excellence is a major step forward in the training of our staff where we now have the ability to build custom property modules to train our staff on a temporary or permanent basis. This allows us to give the employee a much better and more hands on training experience as well as providing a better outcome for our clients."

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Continuing to speak about training, he added: "Transguard has a dedicated team committed to providing the industry with high quality staff who embed themselves into a brand’s DNA. When we enter a new partnership, we make great effort to understand the specific operational needs of our client and accordingly design a solution. We train and support our employees to make a difference in our clients’ business. For that reason, we invest heavily in developmental training through our Centre of Excellence and Training Academy."

The company has been operating within the hospitality sector more than 10 years, and has collaborated with both local and international brands. Moroney noted that a primary challenge faced by Transguard's hospitality clients is the continued pressure to deliver enhanced guest experiences while remaining market competitive. There is also a concern, he added, around finding and retaining qualified and trained staff that positively represent the hotel's brand. 

He commented: "Transguard's hospitality team has the resources to ease these challenges as it has developed advanced recruitment and training strategies to provide its clients with committed, high calibre, experienced individuals."

Transguard is one of the sponsors at the Hotelier Middle East: Great GM Debate.

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