UAE reacts to Mumbai attacks

The terror attacks that devastated the Taj Mahal and Oberoi hotels in Mumbai in November 2008 sent a sharp message to hoteliers across the world that unprepared properties are increasingly at risk.

The terror attacks that devastated the Taj Mahal and Oberoi hotels in Mumbai in November 2008 sent a sharp message to hoteliers across the world that unprepared properties are increasingly at risk.

Locally, Le Méridien Al Aqah general manager Patrick Antaki said hotels across all regions must consider the possibility of an attack and prepare for it.

“Hotels need to regularly review their security measures, keeping in mind the potential for the smallest to the most significant possible incidents,” said Antaki.

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“Guest safety has to remain the uttermost priority to maintain confidence in the wider industry.”

Marriott Dubai was unable to comment on the issue, other than to offer its sincere sympathy for the victims.

The Marriott group was still recovering from its own tragedy, after terrorists attacked the Marriott Islamabad in September 2008.

Marriott International recently vowed to re-open the property with enhanced security features, as area director of sales and marketing, India, Malaysia, Maldives and Pakistan, Brad Edman explained.  “Once it is re-opened, it will have some of the highest security measures of any hotel in the world,” said Edman. “We have employed a global security agency, which is carrying out security audits to make sure that is the case.”

Radisson SAS Deira Creek general manager Andreas Flückiger said that security alerts and awareness amongst employees must be part of operational routine and daily life in all hotels. He added that the need for consistently high security, while strengthened by recent attacks, has been a reality in the industry for many years.

InterContinental Hotels Group (IHG) director of operations for South West Asia Michael Hermann stressed the need for constant vigilance.
 

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