Mercure Dubai Barsha appoints new HM and DoR
John Raffoul will work as the hotel's new hotel manager, while Hany Samuel has been hired as the director of rooms
The largest Mercure property in the world, Mercure Dubai Barsha Heights Hotel Suites & Apartments, has appointed a new hotel manager (HM), John Raffoul and a new director of rooms (DoR), Hany Samuel.
With more than 14 years’ experience in the hotel industry, Raffoul has guided five UAE high-end properties extend their market lead since 2005.
Since 2009, Raffoul has worked in five-star properties including Sofitel The Palm, Dubai, Pullman Dubai Creek City Centre and international luxury hotel chains.
Commenting on his appointment, Raffoul said: “I am delighted to be continuing my journey in the AccorHotels portfolio and am working with the team to ensure phase one of our extensive renovation lives up to our valued guests’ expectations.”
Joining Raffoul is Samuel taking on the role as director of rooms. Samuel is said to be a service-focussed and innovative individual within the senior management team.
With expertise in the pre-opening, opening, takeover, and rebranding of hotels and resorts, Samuel will develop a robust foundation through policy and process, and deliver effective solutions to diverse business challenges, succession planning, budgetary, and organisational objectives, a company statement said.
Earlier roles have all been in operational and management positions in front office for luxury and five-star hotels across the Middle East.
Mercure Dubai Barsha Heights Hotel Suites & Apartments is located on Sheikh Zayed Road, with 1,015 rooms comprising of hotel suites and one- and two-bedroom deluxe apartments.