Digitisation 'makes procurement strategic'
Experts agree that technology has added value to the hotel procurement process, although basic skills remain important
The development of technology has allowed procurement professionals to speed up otherwise time-intensive administrative tasks, and given them the opportunity to focus on developing the role into a more strategic one.
Speaking at the Hotelier Middle East Procurement Forum, CIPS head of business development MENA Mansoor Malik said technology is an influencer on how supply markets are changing, and how procurement deals are carried out.
“It’s a very good enabler, it is a tool that can help address basic objectives like cost management, [and provide] more value for money,” he said.
However, he cautioned that skills were equally important. “The benefits of using these e-procurement systems is dependent upon on the individual’s skills. A system is only as good as a person who uses it.”
Jumeirah Group vice president — supply chain and logistics, Mohammed Kapital, said the time saved by using technology has meant procurement professionals can focus on strategy. “If you work on the classic way of tendering, we are more into into administration, we don’t have time.
“Now we have shifted into using powerful software that supports the strategy. This shift has anabled procurement to show its muscles in front of management – that they can do more if they have the time, and be more focused on strategy than just daily work.”
Abdelghani Sinan, managing director, ADR Middle East, concurred that digitisation has improved the functionality of procurement. “However, technology is the last piece of the puzzle,” he added.
Hotelier Middle East's December 2015 issue has the full coverage from the Hotelier Middle East Procurement Summit.