Hotelier Awards flashback: Pamini Hemaprabha

Hotelier catches up with the 2014 Housekeeper of the Year - Kempinski Hotel Mall of the Emirates' executive housekeeper Pamini Hemaprabha

Pamini Hemaprabha at the Hotelier Awards 2014.
Pamini Hemaprabha at the Hotelier Awards 2014.


Pamini Hemaprabha, executive housekeeper, Kempinski Hotel Mal of the Emirates

What company / hotel are you currently with?
Kempinski Hotel Mall of Emirates

Did you like this story?
Click here for more

What’s your job role now?
Regional Rooms Specialist for India, Middleast and Africa. Apart from looking after the Mall of Emirates property, I travel around the world to train rooms division teams and audit them. My role is to elevate the rooms division to the best standards in the region.

How has winning a Hotelier award impacted your career?
I have gained recognition within the region and company. Post receiving the award I gained exposure to the best hotels like Emirates Palace, Abu Dhabi, Kempinski Nay Pyi Taw Myanmar etc. Being the best housekeeping in the region is a treasure which I will cherish forever.

Are you hoping to be nominated this year for an award?
It depends on my company but I am still celebrating my last award.

What is the best piece of advice you can give other hoteliers who want to win a Hotelier Award?
I think to be exceptional one should thrive on making a difference in leading people with a vision of creativity. We have many bosses but few leaders, so be a leader always!

Where do you see yourself in five years’ time?
I wish to elevate myself to higher roles like general manager and hold more key positions in the company.

What are you doing to achieve your goals and dreams?
I am participating in various training programmes to develop my leadership, data analytical skills. I am also exposed to various challenges within the rooms division in different places to advance further.

What’s your dream position?
To be a CEO

What is your life ambition outside of work?
I am a poet, and I love writing. I wish to publish my books one day. I think future generations can be inspired through books. 

Nominations for the Hotelier Middle East Awards 2015 are still open, with a deadline of August 31, 2015. All of the information you need on how to nominate a colleague is available here:

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular



Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

From the edition

From the magazine