Best practice: Procurement at Atlantis The Palm

Bhanu Pratap Singh delivered key messages at Hotelier Procurement Summit

Finance, Atlantis the palm

A purchasing manager is often seen as a middleman between F&B and finance departments, when in fact his role is increasingly more complex.

It requires forging connections with customers and internal and external stakeholders, while working by a consensus driven approach. Atlantis the Palm director of procurement Bhanu Pratap Singh delivered a best-practice case study with tips from his hotel on how to overcome the issues associated with F&B purchasing.

1. Undertake comparative studies within and beyond your industry and region. If it can be done in Switzerland, it can be done here as well.

2. Connect with other related departments’ plans. Knowing what marketing, sales and facilities management departments are doing will help you make informed decisions aligned with the big picture.

3. Put less emphasis on savings and put more on generating value addition.

4. Infuse passion into your team through talent development, motivational activities, rewards systems and staff empowerment initiatives.

5. Embrace innovation and unconventional approaches to business. Installing an online bidding system and initiating computerised transactions at Atlantis the Palm saved the hotel millions, and made a massive impact on the bottom line.

6. Hire a specialist to analyse decisions, research alternatives, compare and evaluate options, offer insights and stay informed about the trends in the industry. This support could make or break an organisation.

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