Luxury hotel charges $369 for one day of Wi-Fi

Guest describes 'insane' charge for high-speed internet access at Cannes hotel

Cannes, Free wi-fi, Internet, Wifi

A five-star luxury hotel in Cannes, France, is charging some guests €300 (US $369) per day for use of its Wi-Fi service.

The exorbitant charge at The Majestic Barriere hotel has emerged after a guest got in touch with the Telegraph about her surprise when it appeared on her bill.

The hotel confirmed to the newspaper that it offers a three-tiered service: ‘low speed’ for €9 (US $11) per day, ‘medium speed’ for €200 (US $246) and ‘high speed’ for €300 (US $369).

According to the hotel, the charges are explained before users connect to the network, although the guest claims there was no mention of the cost when she connected to the internet.

She told the Telegraph: “I asked for the GM, as there was no way I was going to pay this, and eventually they reduced it to €9 (US $9). He backed down quite quickly – perhaps they hope people just won’t notice it?”

The hotel said that the three-tiered Wi-Fi system was only introduced two months ago – previously there was a standard €15 (US $18) charge – and that around 90% of its guests use the low speed option.

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