Schupbach given key role in Jumeirah expansion

Former Jumeirah Zabeel Saray GM appointed vice president operations

Jumeirah Group vice president operations Stephan Schüpbach
Jumeirah Group vice president operations Stephan Schüpbach

Jumeirah Group has appointed Stephan Schüpbach, who until recently was general manager of Jumeirah Zabeel Saray, as its vice president operations.

In his newly-created role, he will be responsible for overseeing the performance of Jumeirah’s owned hotels in Dubai, managed hotels in Asia Pacific, the global wellness brand Talise and leading the pre-opening preparations for Jumeirah’s next phase of expansion in Asia.

Schüpbach, who joined Jumeirah Zabeel Saray on Palm Jumeirah in 2010 to lead its pre-opening team, will report to Jumeirah Group CEO operations Nicholas Clayton.

Did you like this story?
Click here for more

He is succeeded at the Ottoman-inspired resort by the former GM of Jumeirah Port Soller in Mallorca, Fernando Gibaja.

Among the hotels that fall under the scope of Schüpbach’s new role as vice president operations are Burj Al Arab Jumeirah, Madinat Jumeirah, Jumeirah Beach Hotel and Jumeirah Emirates Towers in Dubai.


He will also oversee Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives and Jumeirah Himalayas Hotel in Shanghai.

Another key element of his new role is to drive the pre-opening preparations for new Jumeirah hotels due to open in the coming three years in China, Indonesia and India. Jumeirah Group currently operates 22 hotels in 10 destinations around the world and has management agreements in place to operate a further 17 in the next five years.

Jumeirah noted that, during his tenure at Jumeirah Zabeel Saray, the property received over 50 awards which recognised the hotel, spa, restaurants, TripAdvisor performance, colleagues and sustainability.


Schüpbach joined Jumeirah in 2006 as hotel manager at Jumeirah Emirates Towers, then as general manager for Al Qasr and Dar Al Masyaf in Madinat Jumeirah. Before that he was resident manager at One & Only Maldives at Reethi Rah and worked for Ritz-Carlton as Executive Chef in Wolfsburg, Germany and San Juan, Puerto Rico.

He also spent time in Colorado, USA, as part of the pre-opening team for the Ritz-Carlton, Bachelor Gulch Colorado and became executive assistant manager for food and beverage operations. During his earlier career, he worked at the Royal Mirage and Al Bustan Rotana in Dubai, The Regent Four Seasons in Hong Kong and a number of properties in Switzerland.

Schüpbach graduated in Industrial Studies at Aarau Switzerland, attended Swiss Army School and lTLB Management School in Chur, Switzerland. More recently he completed development programmes for leadership in the hospitality sector at Cornell University and a specialist course in governance, finance, strategy and leadership at the Institute of Directors in London.

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular



Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

From the edition

From the magazine