Saudi hotel faces closure after Twitter complaint

Twitter user alerted authorities to violations at an Al Baha hotel

The SCTA followed up on a complaint made on Twitter
The SCTA followed up on a complaint made on Twitter

A hotel in Al Baha, Saudi Arabia, has been fined SR10,000 (US $2666) by authorities and is being shut down after a complaint was made against it on Twitter.

The Saudi Commission for Tourism & Antiquities (SCTA) levied the fine against the hotel for a number of violations, including the lack of operating license, bad hygiene and poor customer care services.

Action was taken against the facility a complaint was submitted by a citizen on the SCTA’s Twitter account - @sctasa.

The complaint was then referred to SCTA’s local branch in Al Baha, which made a surprise visit to the hotel and detected poor level of hygiene and “contempt for customer's remarks”, as well as a lack of an operation license.

It is now coordinating with other relevant authorities to shut down the unnamed hotel.

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular