Kanoo Travel develops partnership with Amex

Joint conference to be held once a year to develop travel services

Nabeel Kanoo, director of Kanoo Travel
Nabeel Kanoo, director of Kanoo Travel

Kanoo Travel has anounced it is working closely with American Express on a strategy to overcome challenges and deliver product and service excellence in the Middle East region.

At its recently held Partner conference in Dubai, Kanoo Travel said it would invest further in technology and increase  collaboration with American Express by sharing global best practices and local expertise to offer customers only the best travel management solutions and services.

Kanoo Travel’s inaugural Partner conference titled ‘The Power of Partnership’, was a special initiative taken by Nabeel Kanoo, director of Kanoo Travel to bring together travel agencies and partners within the Kanoo and American Express partner network,. Kanoo Travel was able to collect feedback from industry partners and put together solutions to further deliver world-class business travel service in the region.

Did you like this story?
Click here for more

Nabeel Kanoo, Director, Kanoo Travel said, “Kanoo Travel’s value proposition has been to work closely with our partners to offer our customers only the best travel products and services. To stay competitive and consolidate our position as market leaders, we needed to re-evaluate our position and make decisions on what needed to be done differently. In order to collaborate with our partners and prepare for future growth, we recently held our first Partner conference in Dubai, which was a huge success with some interesting feedback from our partners.”

“At the conference, we discussed the opportunity of shifting our focus from being a traditional travel agency to becoming a complete solutions provider with greater penetration of the online business, improved mobile solution offerings and increased footprint in strategic emerging markets. Going by the response we received at the conference, we look forward to making it an annual event, where Kanoo Travel and American Express can collectively improve services,” Mr. Kanoo added.

The Middle East travel market is expanding at an impressive rate with the region recording an 18.1% increase in air passenger demand from 2007 to 2010, when the global average was just 7.4%. With more international companies entering this market due to the infrastructure growth, there is a significant potential for the travel industry to grow further. Over the last few months, Kanoo Travel and American Express have been working on a range of initiatives designed to build on the foundation created with strategic partners in the region. Kanoo Travel is also working closely with its industry partners to offer innovative travel solutions, deliver premium value and provide a globally consistent high quality of service and advice to its regional customers.

 

For all the latest hospitality news from UAE, Gulf countries and around the world, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page.

Most Popular

Newsletter

Reports

Human Capital Report 2017

Human Capital Report 2017

The second annual Hotelier Middle East Human Capital Report is designed to explore the issues, challenges and opportunities facing hospitality professionals responsible for the hotel industry’s most important asset – its people. The report combines the results of Hotelier Middle East's HR Leaders Survey with exclusive interviews with the region's senior human resources directors.

Hotelier Middle East Housekeeping Report 2016

Hotelier Middle East Housekeeping Report 2016

The Hotelier Middle East Housekeeping Report 2016 provides essential business insight into this critical hotel function, revealing a gradual move towards the use of automated management and a commitment to sustainability, concerns over recruitment, retention and staff outsourcing, and the potential to deliver much more, if only the industry's "image problem" can be reversed.

From the edition

From the magazine