Taj Hotels launches a new mobile booking app

Phase two of the app will include several updates including mobile check-in/check-out, service chat, restaurant reservations and locale based promotions

Hilton revamps loyalty programme

Hilton revamps loyalty programme

Hilton has overhauled its guest loyalty program, Hilton Honors, with additional benefits for all 60 million members of including Shop with Points at Amazon.com

AccorHotels and Qatar Airways join forces

AccorHotels and Qatar Airways join forces

The companies' respective loyalty programmes will now offer members more benefits

Dusit signs partnership with Cathay Pacific

Dusit signs partnership with Cathay Pacific

The partnership will will provide Asia Miles members with the opportunity to earn up to 2,800 air miles per stay

Site Visit: Tulip Inn Ras Al Khaimah

Site Visit: Tulip Inn Ras Al Khaimah

Hotelier Express visits the newly opened Ras Al Khaimah Tulip Inn to discover the pressures and responsibilies of being the first branded three-star hotel in the emirate

Shangri-La and Taj integrate loyalty programmes

Shangri-La and Taj integrate loyalty programmes

Taj InnerCircle and Shangri-La's Golden Circle guest loyalty programmes to integrate from March 2017

The Hotelier Express Power 20: 11-20

The Hotelier Express Power 20: 11-20

The second installment revealing the most influential hoteliers in the Middle East's budget and mid-market hospitality sector

Interview: Unbreakable Ambition

Interview: Unbreakable Ambition

AccorHotels Middle East vice president operations economy and midscale Gulf and Levant Puneet Dhawan speaks to Hotelier Express about the big issues facing the region and shares his opinion on why the Middle East is set for big growth

MENA outbound travel to hit US $110bn by 2025

MENA outbound travel to hit US $110bn by 2025

The rise of emerging middle class and growing digital connectivity will be major driving forces for the growth of the travel and tourism industry

Hyatt to introduce new global loyalty programme

Hyatt to introduce new global loyalty programme

Arriving March 2017, World of Hyatt will offer a new loyalty platform for returning guests

Rotana set to further leisure tourism in Abu Dhabi

Rotana set to further leisure tourism in Abu Dhabi

Home-grown hotel operator, Rotana, has partnered with Farah Experiences to run campaigns to boost inbound tourism

GM interview: Nicola Hochgruber

GM interview: Nicola Hochgruber

The general manager of the Hotel ibis Abu Dhabi Gate and Novotel Abu Dhabi Gate talks about female empowerment and more

Shangri-La Hotels launches F&B loyalty programme

Shangri-La Hotels launches F&B loyalty programme

The Table by Golden Circle is the latest from Shangri-La Hotels and Resorts' loyalty programme, this time aimed at food and beverage

Turkey's Sunis Hotels joins forces with BookLogic

Turkey's Sunis Hotels joins forces with BookLogic

BookLogic provides software and marketing services to help hotels and travel businesses drive online reservations

IHG boost business travel through rewards scheme

IHG boost business travel through rewards scheme

IHG have introduced a new loyalty scheme promotion, which rewards business travellers making corporate bookings for meetings, events and accommodation

News Analysis: Will direct booking overtake OTAs?

News Analysis: Will direct booking overtake OTAs?

Online travel agencies (OTAs) have been a staple resource for guests who are shopping around for the right hotel. However, hotels are now looking for new ways in which to drive direct booking traffic to their own websites


EDITOR'S CHOICE »
Special Report: GM Survey 2016
REPORTS Special Report: GM Survey 2016

We find out what the general managers of the Middle East think about MICE, nationalisation, and long-term supply and demand

Hotel sector sentiment positive despite staff cuts
Back of House Hotel sector sentiment positive despite staff cuts

However, the results of the second Hotelier Middle East Human Capital Report revealed that 43% respondents said their organisation has had to reduce headcount

Dubai's Reflets par Pierre Gagnaire closes down
FOOD & BEVERAGE Dubai's Reflets par Pierre Gagnaire closes down

The restaurant will reopen in May 2017 with a new concept

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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ALSO IN HotelierMiddleEast.com »

Front Of House

Municipality amends lifeguard certification rule

Municipality to stop non-approved companies from issuing lifeguard certificates, only permits obtained from Emirates International Accreditation Centre will be recognised

Read more
Back Of House

Dubai hotel slashes food wastage by 5.6 tonnes

A new pilot programme is helping Pullman Dubai Creek City Centre Hotel and Residences reduce food wastage by an estimated 5.6 tonnes or the equivalent of "14,000 plated meals" a year, according to the hotel.

Read more
Food & Beverage

Lavazza debuts Tierra coffee selection at Gulfood

The new product will be available for the foodservice market from April 2017 and is made using sustainable techniques

Read more
People

Al Maha Arjaan by Rotana Abu Dhabi appoints GM

Al Maha Arjaan by Rotana has announced the appointment of Nadim El Zyr as general manager of the hotel

Read more
Business

Municipality amends lifeguard certification rule

Municipality to stop non-approved companies from issuing lifeguard certificates, only permits obtained from Emirates International Accreditation Centre will be recognised

Read more
LEISURE

How is Damac's Trump golf course in Dubai managed?

Damac manages the facility's golf course and landscape, while lake management is outsourced to a company

Read more