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Front Of House
Kristof Lauxmann, director of guest services at the Le Royal Meridien Abu Dhabi, talks about the importance of guest satisfaction, and how it begins right from the check-in process
Back Of House
During the Great GM Debate 2016, Kerzner's Thibault Paquet assessed the damaged caused to hotel revenue by dropping room rates as a short term fix
Egyptian national joins Abu Dhabi property after a successful stint at the Sheraton Deira Hotel.
Omani visitors rank third behind Saudi Arabia and Indian tourists visiting Dubai