Hotelier Middle East -

RIPA Communication Skills for Managers - UAE

Scheduled Date: Monday, December 21, 2009/Monday, November 30, -1
Training Provider: The Expert Group
Type: Training course
City: Dubai
Country: United Arab Emirates
Sector: Management
Languages : English

  • Understanding first impressions and the elements of face-to-face communication
  • Exploring the Insights system – why are people the way they are?
  • “We just don’t get on” – Why? Examining behaviours and why some personality “types” may be perceived differently
  • Exploring our personalities – using the profiles and examination of how they are contracted
  • Adapting and connecting personality traits to get results
  • Creating and recognising the right environment for each personality type
  • Projecting perception by using masks in experimental training
  • Understanding how people “tick”
  • Applying the Insights system to the principles of coaching and giving feedback. Delegates will be required to complete an on-line questionnaire which will form the basis of the profile; a report will be produced on their preferred communication styles in relation to their personal effectiveness indicating strengths and areas for development.

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