Hotelier Middle East - HotelierMiddleEast.com

Middle Management

Back
Scheduled Date: Sunday, December 18, 2011/Thursday, December 22, 2011
Training Provider: Meirc Training & Consulting
Type: Training course
City: Dubai
Country: United Arab Emirates
Sector: General
Languages : Arabic

Program Objectives:

By the end of the program, participants will be able to:
* Differentiate among the three levels of management and understand their responsibilities.
* Discuss the principal challenges managers face in an increasingly competitive environment.
* Practice advanced managerial skills needed for senior positions.
* Resolve conflict based on a win-win approach.
* Introduce and manage change leading to continuous improvement.

This Program is designed for:
Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPEs.

Program Fees:
Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

Program Outline:

Leadership

* Characteristics of Leaders
* Leadership versus Management: The Vital Differences
* Situational Leadership
* Concepts of Motivating Your Followers

Problem-Solving and Decision-Making Techniques

* Principles of Solving Problems
* A Rational Approach to Problem Solving
* Tools and Techniques in Problem-Solving

Coaching and Appraising Performance

* The Psychology behind Coaching
* Why and How to Coach
* Setting Performance Standards and Conducting Appraisal Interviews

Managing Conflict

* Sources and Nature of Conflict
* Role of Communication in Conflict
* How to Resolve Conflict

Managing Change

* Dynamics of Change
* Leading Successful Change Initiatives
* Overcoming Resistance to Change

Managing Time and Staff Meetings

* Identifying and Setting Goals
* Prioritizing Activities
* Time Management Tools
* Leading and Managing Effective Meetings


Latest programs

Other Courses in Dubai


Other Courses in General


Other Courses from Meirc Training & Consulting


Jobs in General


Hotelier Directory »
Search our database of more than 2,700 industry companies

Browse the directory »

ALSO IN HotelierMiddleEast.com »

Front Of House

Semiramis InterContinental Cairo promotes Samer Gameel

With 25 years of experience in the hospitality industry, Samer Gameel has been with the property since 1994

Read more
Back Of House

Purchasing Power: InterContinental Abu Dhabi's Ashley Lobo

InterContinental Abu Dhabi director of procurement Ashley Lobo shares a few of his opinions and experiences, having spent more than a decade in hospitality purchasing

Read more
Food & Beverage

Cecilia D’Cruz waits her way to 2017 Caterer Award

Smart use of discarded trolleys and a desire to put in the hard work wins it for Cecilia D'[Cruz on the night

Read more
People

Cecilia D’Cruz waits her way to 2017 Caterer Award

Smart use of discarded trolleys and a desire to put in the hard work wins it for Cecilia D'[Cruz on the night

Read more
Business

Best Western Premier Al Ahsa opens in Saudi Arabia

Best Western opens second Saudi property in as many weeks

Read more
LEISURE

Pera Palace Hotel Jumeirah Istanbul celebrates 125th anniversary

The hotel has played host to an impressive list of guests that includes Ernest Hemingway, Agatha Christie and Alfred Hitchcock among others

Read more