Hotelier Middle East -

Middle Management

Scheduled Date: Sunday, December 18, 2011/Thursday, December 22, 2011
Training Provider: Meirc Training & Consulting
Type: Training course
City: Dubai
Country: United Arab Emirates
Sector: General
Languages : Arabic

Program Objectives:

By the end of the program, participants will be able to:
* Differentiate among the three levels of management and understand their responsibilities.
* Discuss the principal challenges managers face in an increasingly competitive environment.
* Practice advanced managerial skills needed for senior positions.
* Resolve conflict based on a win-win approach.
* Introduce and manage change leading to continuous improvement.

This Program is designed for:
Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPEs.

Program Fees:
Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

Program Outline:


* Characteristics of Leaders
* Leadership versus Management: The Vital Differences
* Situational Leadership
* Concepts of Motivating Your Followers

Problem-Solving and Decision-Making Techniques

* Principles of Solving Problems
* A Rational Approach to Problem Solving
* Tools and Techniques in Problem-Solving

Coaching and Appraising Performance

* The Psychology behind Coaching
* Why and How to Coach
* Setting Performance Standards and Conducting Appraisal Interviews

Managing Conflict

* Sources and Nature of Conflict
* Role of Communication in Conflict
* How to Resolve Conflict

Managing Change

* Dynamics of Change
* Leading Successful Change Initiatives
* Overcoming Resistance to Change

Managing Time and Staff Meetings

* Identifying and Setting Goals
* Prioritizing Activities
* Time Management Tools
* Leading and Managing Effective Meetings

Latest programs

Other Courses in Dubai

Other Courses in General

Other Courses from Meirc Training & Consulting

Jobs in General

Hotelier Directory »
Search our database of more than 2,700 industry companies

Browse the directory »


Front Of House

Clefs d'Or concierge joins St. Regis Abu Dhabi

The Abu Dhabi hotel has appointed a new chief concierge, who is one of just 39 Clefs d'Or recognised concierges in the UAE

Read more
Back Of House

Radisson Blu Resort Sharjah appoints new GM

The French national joined Carlson Rezidor Hotel group in 1999 as cluster sales manager

Read more
Food & Beverage

Bateel announces KSA expansion in Khobar

New outlet will be Bateel's third in the Kingdom of Saudi Arabia

Read more

Radisson Blu Resort Sharjah appoints new GM

The French national joined Carlson Rezidor Hotel group in 1999 as cluster sales manager

Read more

Expert analysis: MENA Hotel Forecasts

An expert forecast of May-July 2016 in the Middle East hospitality industry

Read more

Record number of UAE visitors to UK in Q1 2016

There is a favourable currency exchange for visitors coming from countries where the currency is pegged to the dollar

Read more