Hotelier Middle East - HotelierMiddleEast.com

Middle Management

Back
Scheduled Date: Sunday, December 18, 2011/Thursday, December 22, 2011
Training Provider: Meirc Training & Consulting
Type: Training course
City: Dubai
Country: United Arab Emirates
Sector: General
Languages : Arabic

Program Objectives:

By the end of the program, participants will be able to:
* Differentiate among the three levels of management and understand their responsibilities.
* Discuss the principal challenges managers face in an increasingly competitive environment.
* Practice advanced managerial skills needed for senior positions.
* Resolve conflict based on a win-win approach.
* Introduce and manage change leading to continuous improvement.

This Program is designed for:
Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPEs.

Program Fees:
Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

Program Outline:

Leadership

* Characteristics of Leaders
* Leadership versus Management: The Vital Differences
* Situational Leadership
* Concepts of Motivating Your Followers

Problem-Solving and Decision-Making Techniques

* Principles of Solving Problems
* A Rational Approach to Problem Solving
* Tools and Techniques in Problem-Solving

Coaching and Appraising Performance

* The Psychology behind Coaching
* Why and How to Coach
* Setting Performance Standards and Conducting Appraisal Interviews

Managing Conflict

* Sources and Nature of Conflict
* Role of Communication in Conflict
* How to Resolve Conflict

Managing Change

* Dynamics of Change
* Leading Successful Change Initiatives
* Overcoming Resistance to Change

Managing Time and Staff Meetings

* Identifying and Setting Goals
* Prioritizing Activities
* Time Management Tools
* Leading and Managing Effective Meetings


Latest programs

EDITOR'S CHOICE »
Market Update: Qatar's vision for 2030
REPORTS Market Update: Qatar's vision for 2030

Authorities want to shake up visitor market and segmentation trends

Roundtable: Talking points for HME Great GM Debate
REPORTS Roundtable: Talking points for HME Great GM Debate

Ahead of September event, top hoteliers discuss what may come up

Interview: Rotana CEO and president Omer Kaddouri
REPORTS Interview: Rotana CEO and president Omer Kaddouri

Six months in office, Kaddouri is steering Rotana into new markets

Other Courses in Dubai


Other Courses in General


Other Courses from Meirc Training & Consulting


Jobs in General


Hotelier Directory »
Search our database of more than 2,700 industry companies

Browse the directory »

ALSO IN HotelierMiddleEast.com »

Front Of House

Hotelier Awards winners 2013: Where are they now?

Meet 2013 Young Hotelier of the Year winner Jennifer Lombard Knight

Read more
Back Of House

Hotel business centre computers targeted by crooks

The US Secret Service has been advising hotels to inspect computers

Read more
Food & Beverage

Frioul Bistro de Luxe to open at Madinat Jumeirah

Owning firm Utopia also bringing Pacha Ibiza to Dubai this year

Read more
People

Last Bite: Prue Leith

The culinary journey of this intrepid foodie

Read more
Business

Q&A: Wyndham's Bani Haddad on Mall of the World

Regional vice president believes project has strong chance of success

Read more
LEISURE

JW Marriott Hotels & Resorts launches Spa by JW

New concept to launch in US in September with 20 more JWs in pipeline

Read more