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ADVICE AND ANALYSIS

Comment: Winning the expectation game

Lindsay Trivers.

Lindsay Trivers, founder of The Tasting Class, discusses importance of training

 

Comment: Empathy & charisma key to service

Sarah Jacotine, editor of Caterer Middle East.

Sarah Jacotine explores the key ingredients to good and memorable customer service

 
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ALSO IN HotelierMiddleEast.com »

Front Of House

Four Seasons Safari Lodge Serengeti launches artist in residence programme

The 2019 Artists in Residence programme comprises six local artists, plus the return of British national Louis Parson

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Back Of House

Nobu Dubai appoints executive chef

Damien Duviau returns to Atlantis, The Palm, Dubai with his new role

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Food & Beverage

Time Out Dubai Restaurant Awards 2019 reveal best in the city

Food & beverage outlets in Dubai celebrated big wins at the awards night, including many hotel-based venues

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People

Nobu Dubai appoints executive chef

Damien Duviau returns to Atlantis, The Palm, Dubai with his new role

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Business

Marriott Bonvoy kicks off partnership with Manchester United

By bidding the points they have earned through hotel stays and Marriott co-branded credit cards, members can access experiences including meeting club legends and stadium tours

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LEISURE

Saudi Arabia plans to ramp up entertainment sector

GEA will work to attract global exhibitions and shows, including the Madame Tussauds wax museum which will visit Riyadh and the Red Sea port city of Jeddah

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