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ADVICE AND ANALYSIS

Comment: Winning the expectation game

Lindsay Trivers.

Lindsay Trivers, founder of The Tasting Class, discusses importance of training

 

Comment: Empathy & charisma key to service

Sarah Jacotine, editor of Caterer Middle East.

Sarah Jacotine explores the key ingredients to good and memorable customer service

 
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ALSO IN HotelierMiddleEast.com »

Front Of House

Le Meridien Dubai unveils the Le Meridien Hub

Following an extensive renovation at the hotel, the new concept has seen the transformation of the traditional hotel lobby area

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Back Of House

It's a family affair for GulfHost exhibitor TSSC

The service provider for the local hospitality and catering industry is an exhibitor at the inaugural GulfHost which concludes today (September 20)

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Food & Beverage

7 Elephants Dubai re-opens for the season

The DIFC-based venue will welcome guests from September 26

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People

Movenpick Hotels & Resorts appoints vice president sales

Experienced hotel professional Julien Bonafous assumes new role created to drive sales strategy globally

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Business

UAE to open 83 hotels in 2018 worth $71bn

New research shows 543 active hospitality project; four new development completed in August

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LEISURE

Sharjah launches new permits to regulate desert safaris

Move comes as emirates gains reputation for its natural heritage and wildlife parks

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