With an anticipated 300% growth in Chinese visitors to the Middle East by 2023, Hotelier gives our tips for making sure your hotel is a top choice.
ITP's Hospitality Group senior editor talks about the importance of team spirit
A focus on service, particularly in hotel restaurants, is a necessity in the Gulf, as it's a common source of frustration for guests.
In poll after poll, guests are consistently showing that wi-fi service is the most important factor
Should guests expect five-star luxury standards when they check-in at an all-inclusive resort?
Charles S. Boghos on expectations for the year, from seasonal ingredients to customer behaviour
Third-party outlets need the best talent to live up to standards and meet expectations
The traditional hotel fixture needs a rethink, says Duncan Fraser-Smith
There has been a move toward providing less generic experiences in the region
Why resting on your laurels is not enough in this industry - it's time to work harder
Crystal Chesters reflects on the recent Hotelier Middle East Awards
The future is bright for women leaders in the Middle East
Creative and controlled music can make all the difference
Baker & Spice Dubai's Yael Mejia on the subject
Condensing 66 months of hotel history into just 600 words
Qaryat Al Beri complex GM Arbind K Shrestha to take a sabbatical