Comment: A social Ramadan Kareem

Tweak timings and tailor offers to meet the needs of fasting followers

Comment: A fine mess for a hotel reviewed

Comment: A fine mess for a hotel reviewed

New York hotel's disastrous handling of online reviews backfires

Comment: Building brand ambassadors

Comment: Building brand ambassadors

Hotelier Middle East Awards winners will sing your praises

Comment: The (mis-) use of statistics

Comment: The (mis-) use of statistics

Feasibility studies inform estimates, not hard and fast conclusions

Comment: Is Middle East a brand loyalty hotspot?

Comment: Is Middle East a brand loyalty hotspot?

A focus on status and extravagant benefits make loyalty an easy win

Comment: Cunning new hotel collections

Comment: Cunning new hotel collections

Quorvus, Curio, Autograph and M Gallery have a good game plan

Comment: Arabic versus Arabesque

Comment: Arabic versus Arabesque

How culturally sensitive should the Arabic brand be?

Comment: Gradual promotion is key to retention

Comment: Gradual promotion is key to retention

Oryx Rotana director of learning & development Iganicio del Riego

Comment: Delivering what Dubai needs

Comment: Delivering what Dubai needs

Operators must focus on ensuring investors gain value

Comment: Getting Competitive

Comment: Getting Competitive

Martin Kubler advises caution when it comes to competition

How to create a successful F&B concept

How to create a successful F&B concept

The Oberoi Dubai exec chef Dirk Haltenhof speaks

Hard times persist in European hotels

Hard times persist in European hotels

Wilkinson reveals how service in Europe differs from the Middle East

Comment: Engage engineers in social media

Comment: Engage engineers in social media

How these BOH heroes can raise your CSR profile

Comment: Can you create a 'category killer?'

Comment: Can you create a 'category killer?'

Longevity counts for a lot in the hotel branding business

Comment: Jazz in hotels

Comment: Jazz in hotels

Is this niche music market even cool anymore?

Comment: Restaurant expansion

Comment: Restaurant expansion

Ajaz Sheikh says a simple copy-paste doesn't do the trick


EDITOR'S CHOICE »
General Manager of the Week: David Allan
People General Manager of the Week: David Allan

The Radisson Blu Dubai Media City GM tells us what make him tick

7 underwater hotels and rooms around the world
Photos 7 underwater hotels and rooms around the world

The suites, spas, rooms and restaurants that lie beneath the surface

Exclusive report: Wyndham's butterfly effect
REPORTS Exclusive report: Wyndham's butterfly effect

A special report from the 2014 Wyndham EMEA Summit in Berlin

HOT PRODUCTS OF THE WEEK»
PHOTOS: Top products to be at Gulfood 2014
PHOTOS: Top products to be at Gulfood 2014

We round up some of the essential stands and products you should see

Hotelier's essential items: In-room technology
Hotelier's essential items: In-room technology

We list some of the coolest mini-bars and the trendiest TVs for hotels

Product Guide: Get refreshed
Product Guide: Get refreshed

A selection of the leading water brands for middle east hotels


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