FRHI executive director of HR on how to find and keep talent
Aidan Keane tells us what to watch out for this year
The Royal Orchid Group's Vinay Varma discusses changes in Abu Dhabi
Why has no one developed a truly Arabic hotel brand
Hoteliers are making bold steps to compete with restaurateurs
Martin Kubler says it's high time hoteliers used email properly
Will properties finally start to come online, on time?
What it means when you finally have to check out
As the holidays approach can hotels slip from impressive to excessive
Now Dubai has won the bid the hard work for hotels can really begin
CSR programmes are to be applauded, but are they going far enough?
Is technology at odds with good old fashioned customer service?
Why a blanket rule shouldn't apply when dealing with customers
Why Marriott is asking travellers what they really want from hotels
Aidan Keane ask whether the region's restaurants can handle the truth?
We find out what the experts are saying about F&B this month