The importance of investing in people in the quick service industry
Expert advice on how to create engaging content to improve business in hospitality
The growing market segment is willing to travel - provided tourism boards and hotels offer inclusive friendly facilities
Courtney Trenwish says it's important for Dubai's hoteliers to acknowledge the vast potential of the mid-market hotel sector
Alpen Capital's Mahboob Murshed on the outlook for the region's F&B industry
Are some Makkah hotels taking advantage of pilgrims?
Devina Divecha talks about the varied social media platforms on offer
Valet parking in the Middle East is super convenient, but how should a hotel react to a claim of vehicle damage?
Columnist Martin Kubler says consistent quality is the most important facet of social media
Columnist Guy Wilkinson says successful hotels require team-work from the start
Dubai is back in the busy season after a huge summer slump
Corporate travel to remote destinations is becoming more and more common, which is amplified in areas without branded hotels
Most of our transactions at hotels follow the P2P system – how can it be improved? Wissam El Cheikh Hassan shows us how
Forget “are you on Twitter?” – the social media world is moving on to Periscope, Snapchat and Meerkat
Columnist Guy Wilkinson says it's the little things that make your brand stand out
Hoteliers need to up their social media game