China Inbound: how to prepare for Chinese guests

With an anticipated 300% growth in Chinese visitors to the Middle East by 2023, Hotelier gives our tips for making sure your hotel is a top choice.

Comment: Don't price yourself out of customers

Comment: Don't price yourself out of customers

Columnist Willi Elsener says hotels simply aren't keeping up with the standalones in the price game

Comment: Don't let your branding creep

Comment: Don't let your branding creep

Columnist Guy Wilkinson suggests studying brand theory before taking on a project

Comment: Keeping social networking social

Comment: Keeping social networking social

Columnist Martin Kubler advises on avoiding trolls and navigating the manners minefield of social networking

Comment: The social communication dilemma

Comment: The social communication dilemma

Switching to the channels guests prefer

Comment: serviced accommodation best practice

Comment: serviced accommodation best practice

Achieving the best mix from long-stay units

Comment: how to securely outsource security

Comment: how to securely outsource security

How to outsource your property's security without letting in doubt of a job well done

Comment: Don't mention the d-word

Comment: Don't mention the d-word

Overcoming the fear factor to serve disabled people better

Comment: Awards Season

Comment: Awards Season

ITP's Hospitality Group senior editor talks about the importance of team spirit

Comment: Good service is its own reward

Comment: Good service is its own reward

A focus on service, particularly in hotel restaurants, is a necessity in the Gulf, as it's a common source of frustration for guests.

Comment: The high cost of charging for wi-fi

Comment: The high cost of charging for wi-fi

In poll after poll, guests are consistently showing that wi-fi service is the most important factor

Can all-inclusive hotels really be exclusive?

Can all-inclusive hotels really be exclusive?

Should guests expect five-star luxury standards when they check-in at an all-inclusive resort?

Comment: F&B trends for 2015

Comment: F&B trends for 2015

Charles S. Boghos on expectations for the year, from seasonal ingredients to customer behaviour

Do third party F&B concepts meet the hype?

Do third party F&B concepts meet the hype?

Third-party outlets need the best talent to live up to standards and meet expectations

Comment: Time for an extreme lobby makeover

Comment: Time for an extreme lobby makeover

The traditional hotel fixture needs a rethink, says Duncan Fraser-Smith

Comment: Can chains replicate independent hotels?

Comment: Can chains replicate independent hotels?

There has been a move toward providing less generic experiences in the region


EDITOR'S CHOICE »
Will social media impact management contracts?
Business Will social media impact management contracts?

Operators and owners may incorporate reviews into contracts within five years says PwC

UAE creates a new Ibiza-style party island in RAK
LEISURE UAE creates a new Ibiza-style party island in RAK

The UAE's new party island, "mini Ibiza", is planned for 2018 in Ras Al Kaimah

Portable hotel rooms changing the hospitality game
TRAVEL Portable hotel rooms changing the hospitality game

Forget modular building for hotels -- Dutch company Flexotels has brought fully portable hotel rooms to the hospitality game

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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