Comment: Sweet as Toffee

Guy Wilkinson's lessons in service from man's best friend

Comment: The next (female) Conrad Hilton

Comment: The next (female) Conrad Hilton

The future is bright for women leaders in the Middle East

Comment: Music to a guest's ears

Comment: Music to a guest's ears

Creative and controlled music can make all the difference

Comment: What is fresh?

Comment: What is fresh?

Baker & Spice Dubai's Yael Mejia on the subject

Comment: Coming full circle

Comment: Coming full circle

Condensing 66 months of hotel history into just 600 words

Comment: Thank you for the memories and farewell

Comment: Thank you for the memories and farewell

Qaryat Al Beri complex GM Arbind K Shrestha to take a sabbatical

Comment: Why good service Wynns me over

Comment: Why good service Wynns me over

Steve Wynn's recruitment policy appears to pay off

Guest comment: DTCM chief HE Helal Saeed Almarri

Guest comment: DTCM chief HE Helal Saeed Almarri

DTCM director general thanks Dubai hoteliers for their efforts

Comment: A fine mess for a hotel reviewed

Comment: A fine mess for a hotel reviewed

New York hotel's disastrous handling of online reviews backfires

Comment: Building brand ambassadors

Comment: Building brand ambassadors

Hotelier Middle East Awards winners will sing your praises

Comment: The (mis-) use of statistics

Comment: The (mis-) use of statistics

Feasibility studies inform estimates, not hard and fast conclusions

Comment: Is Middle East a brand loyalty hotspot?

Comment: Is Middle East a brand loyalty hotspot?

A focus on status and extravagant benefits make loyalty an easy win

Comment: Cunning new hotel collections

Comment: Cunning new hotel collections

Quorvus, Curio, Autograph and M Gallery have a good game plan

Comment: Arabic versus Arabesque

Comment: Arabic versus Arabesque

How culturally sensitive should the Arabic brand be?

Comment: Gradual promotion is key to retention

Comment: Gradual promotion is key to retention

Oryx Rotana director of learning & development Iganicio del Riego

Comment: Delivering what Dubai needs

Comment: Delivering what Dubai needs

Operators must focus on ensuring investors gain value


EDITOR'S CHOICE »
FIRST LOOK: Four Seasons Dubai at Jumeirah Beach
Photos FIRST LOOK: Four Seasons Dubai at Jumeirah Beach

A look inside the 237-key, debut Four Seasons property in Dubai

REVEALED: The Hotelier Middle East Awards winners
REPORTS REVEALED: The Hotelier Middle East Awards winners

Awards handed out at glittering ceremony to 18 individuals and one team

Interview: Crowne Plaza Dubai GM Georges Farhat
REPORTS Interview: Crowne Plaza Dubai GM Georges Farhat

After two decades with the hotel, Farhat recently took the top job

HOT PRODUCTS OF THE WEEK»
PHOTOS: Top products to be at Gulfood 2014
PHOTOS: Top products to be at Gulfood 2014

We round up some of the essential stands and products you should see

Hotelier's essential items: In-room technology
Hotelier's essential items: In-room technology

We list some of the coolest mini-bars and the trendiest TVs for hotels

Product Guide: Get refreshed
Product Guide: Get refreshed

A selection of the leading water brands for middle east hotels


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