Comment: building relationships through technology

Figjam MD Sanjay Murthy discusses how to use technology as an enabler, to build relationships with brands and customers

Comment: Story telling rediscovered

Comment: Story telling rediscovered

Profitability linked to good stories

Comment: Can the industry absorb price increases?

Comment: Can the industry absorb price increases?

Consumer price perception must be considered once value added tax (VAT) is implemented in the UAE

Comment: The importance of authenticity in 2016

Comment: The importance of authenticity in 2016

The concept creator of Doner Deli shares his thoughts on F&B trends and authenticity

Comment: Where not to build a hotel

Comment: Where not to build a hotel

Keep the emotions out of the equation, and build to demand, says regular Hotelier columnist Babara Wilkinson

Comment: Playing "I spy"

Comment: Playing

What are the predictions for the industry in the year ahead?

Comment: Millennial Syndrome

Comment: Millennial Syndrome

Lisa Roberts, managing director of branding agency Volt Lab, gives hotel general manager's a guide to social media success

Comment: Paradise by the dashboard light

Comment: Paradise by the dashboard light

Find out the best ways to engage and create quality content

Comment: A sea change in procurement

Comment: A sea change in procurement

Are we finally moving away from a three quotation business?

Comment: pillars of security outsourcing

Comment: pillars of security outsourcing

In recent years, investment into hotel security has become increasingly focused on the incorporation of advanced technology solutions, from next generation hi-tech electronic door locks to 24/7 monitoring through public area camera systems

Comment: Boost your hotel's value

Comment: Boost your hotel's value

Viability COO and regular Hotelier columnist Barbara Wilkinson debates the case for "Minor Operated Departments" and non-revenue generating facilities within hotels

Comment: Incentives to book

Comment: Incentives to book

Hotels have launched campaigns to entice guests to their channels

Comment: Are we selling ourselves short?

Comment: Are we selling ourselves short?

Does the new trend of recruiting for 'attitude' mean we are missing out on 'skill'?

Comment: Virtual Reality versus Augmented Reality

Comment: Virtual Reality versus Augmented Reality

The new reality for hospitality has arrived

Comment: Sustainability matters

Comment: Sustainability matters

Fads come and go but environmental concerns are on the mainstream agenda

Comment: social media copycats!

Comment: social media copycats!

Legal matters are a consideration when using social media, says regular Hotelier Middle East columnist Martin Kubler


EDITOR'S CHOICE »
Marriott boss warns hotels over tax implications
Business Marriott boss warns hotels over tax implications

Tourists and residents wishing to stay overnight in the UAE could soon end up paying a combined tax rate of up to 31%

FIRST LOOK: Inside the W Dubai - Al Habtoor City
Photos FIRST LOOK: Inside the W Dubai - Al Habtoor City

Starwood Hotels & Resorts has debuted its lifestyle brand W in the UAE, with the opening of W Dubai, Al Habtoor City on Sheikh Zayed Road

The 10 best hotel companies to work for in the GCC
REPORTS The 10 best hotel companies to work for in the GCC

Find out which top ten hotel brands professionals voted for in the annual Hotelier Middle East Salary Survey 2016

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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