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To charge or not to charge?

To charge or not to charge?

Debate rages on regarding guests' access to the internet

Five simple ways to boost sales

Five simple ways to boost sales

Neil Salerno says lowering rates is not the answer

Top tips on maximising your online presence

Top tips on maximising your online presence

Tweak content and ensure website visitors convert into reservations

Online inefficiency curbing hotel bookings

Online inefficiency curbing hotel bookings

Hotels cannot afford to lose lucrative bookings due to ignorance

Passion amidst the crisis

Passion amidst the crisis

If you can keep your head when all around you are losing theirs...

Discounting is not the answer

Discounting is not the answer

Be creative and maximise your revenue, says GlobRes' Samantha Hasler

Dirty work

Dirty work

Don't turn your nose up at those doing the muckier kitchen jobs

Hotel sales teams need to get proactive

Hotel sales teams need to get proactive

Look beyond key accounts to succeed, says Mark Allvey

Expect the best, prepare for the worst

Expect the best, prepare for the worst

Marcus Gregs shares his kitchen tales; this time, accidents can happen

Getting fired up

Getting fired up

Flames are essential for chefs, but never assume you're in control

Bad to the bone

Bad to the bone

Just bad-tempered or is a rant often justified?

Ringing in the profit for hotels

Ringing in the profit for hotels

Pure Mobile managing director Matt Jones sees mobile marketing as the way of the future for hotel operators keen to maximise their brand.

The rise of Abu Dhabi

The rise of Abu Dhabi

The UAE is known across the world as a fast-developing country with a penchant for large buildings, predominantly due to the ris

The honour of being a waiter

The honour of being a waiter

Industry expert Guy Wilkinson manages to find the elusive Basil Fawlty's latest project while visiting Oman, leading him to ask why the service industry is not appreciated in the region.

A systems approach to food safety

A systems approach to food safety

JohnsonDiversey Consulting's regional director, Abdul Rashid tackles ISO implementation.


EDITOR'S CHOICE »
VIDEO: How to make Creme Catalana
videos VIDEO: How to make Creme Catalana

Cove Rotana's Saman Herath shows us how to make the classic dessert

WORD OF THE DAY: Ufology
Diversions WORD OF THE DAY: Ufology

Our word a day in a hospitality context

Jordan hotel entertains with roller waiter
Front of House Jordan hotel entertains with roller waiter

Movenpick Tala Bay's latest addition is a roller-skating waiter

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