Flexibility key to dealing with spa cancellations

Pre-paid packages, courtesy calls, and relationship building can help avoid or deal with cancellations, experts say

Millennium Resort Mussanah opens new spa

Millennium Resort Mussanah opens new spa

The Zayna Spa offers traditional techniques and treatments

Piscine Middle East underway in Abu Dhabi

Piscine Middle East underway in Abu Dhabi

Global brands and companies gather for pool and spa exhibition

Five ways to maximise spa revenues

Five ways to maximise spa revenues

International Spa consultancy's Helen Merchant shares her top tips

VOX POP: Spa & Wellness Summit

VOX POP: Spa & Wellness Summit

Did our delegates favour natural remedies or medi-spas?

Top tips to open your own spa

Top tips to open your own spa

SensAsia Urban Spa's Salinda Handa on going it alone

How to manage a more sustainable spa

How to manage a more sustainable spa

Four Season Doha's Madeline Olsson on going green

Supplier Q&A: Sarum Trading's Sarah Dalton

Supplier Q&A: Sarum Trading's Sarah Dalton

The brand service manager reveals Sarum's new recycling scheme

EVENT REVIEW: Spa & Wellness Summit 2014

EVENT REVIEW: Spa & Wellness Summit 2014

More than 250 spa professionals attended second annual event

One to One Hotels launches One to One Spa brand

One to One Hotels launches One to One Spa brand

New spa opens in One to One Hotel and Resort Ain Al Faida, Al Ain

Dubai's Product House considering Doha expansion

Dubai's Product House considering Doha expansion

ME product supplier says working from Dubai is becoming a challenge

PHOTOS: The Spa & Wellness Summit incentive debate

PHOTOS: The Spa & Wellness Summit incentive debate

The region's spa experts debate how best to motivate members of staff

Communication could overcome spa staffing issues

Communication could overcome spa staffing issues

Speaking to employers could reduce risk of hiring unskilled staff

PHOTOS: Spa experts comment on industry trends

PHOTOS: Spa experts comment on industry trends

Spa managers focus on growing demand for holistic therapies

Spas managers report training catch-22

Spas managers report training catch-22

Middle East spa experts discuss challenges of recruiting skilled staff

PHOTOS: Day two of the Hotelier Spa Summit 2014

PHOTOS: Day two of the Hotelier Spa Summit 2014

Top UAE spa professionals attended a range of workshops and demos


EDITOR'S CHOICE »
Exclusive Report: Hotelier ME Supplier Survey 2015
Suppliers Exclusive Report: Hotelier ME Supplier Survey 2015

What are the main issues faced by suppliers when they deal with hoteliers

Chef interview: Gary Rhodes
People Chef interview: Gary Rhodes

The Michelin-starred chef in conversation with Caterer about current projects and work ethic

CEO Interview: Dr Badr Al Badr, Dur Hospitality
REPORTS CEO Interview: Dr Badr Al Badr, Dur Hospitality

With a brand relaunch underway, the CEO is on his way to 20 hotels across Saudi Arabia over the next seven years

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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ALSO IN HotelierMiddleEast.com »

Front Of House

Spa directors debate ways to motivate staff

Some insist on providing a rewarding career, while others champion adopting a personal approach

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Back Of House

Accorhotels app to debut on Apple Watch

Part of the 'mobile first' programme, the app will allow guests to manage their stay at Accor Hotels on-the-go

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Food & Beverage

Suzanne Husseini collaborates with Market Kitchen

The local celebrity chef will work with the restaurant's head chef to create a special brunch menu

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People

Q&A: EHL's Fabien Fresnel

Ecole Hoteliere de Lausanne's dean tells Hotelier about the school's latest programme

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Business

Wyndham overhauls loyalty programme

New scheme to offer first of its kind flat free night redemption rate

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LEISURE

Floating water park for JA property

JA Jebel Ali Golf Resort introduces entertainment feature on private beach

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