Flexibility key to dealing with spa cancellations

Pre-paid packages, courtesy calls, and relationship building can help avoid or deal with cancellations, experts say

Ritz-Carlton DIFC offering guests art package

Ritz-Carlton DIFC offering guests art package

Guests can get a private tour of the hotel's extensive art collection

DMCA ups safety checks on floating restaurants

DMCA ups safety checks on floating restaurants

Announcement follows party yacht crash near Dubai's Palm Jumeirah

Abu Dhabi seeks investors for entertainment venue

Abu Dhabi seeks investors for entertainment venue

'World class' events and entertainment venue planned for Khalifa Park

Crowd of 60,000 descends on Dubai World Cup

Crowd of 60,000 descends on Dubai World Cup

Goldophin's African Story wins world's richest horse race

Dubai Frame to feature 'clear glass' walkway

Dubai Frame to feature 'clear glass' walkway

Plans for 150m tall structure revealed at Construction Week summit

Qatar's 'world-class zoo' planned to open in 2020

Qatar's 'world-class zoo' planned to open in 2020

Zoo will feature safari areas, tree top hotel and cultural village

Disneyland Paris signs deal to boost Gulf visitors

Disneyland Paris signs deal to boost Gulf visitors

Deal with Qatar's Regency Travel & Tours to increase visitors to park

Recruitment commences for Oman Convention Centre

Recruitment commences for Oman Convention Centre

Venue management company AEG Ogden to recruit DOSM and sales manager

French chef to consult on Disneyland Paris ride

French chef to consult on Disneyland Paris ride

'Godfather of French gastronomy' to consult on Ratatouille attraction

Dubai's Quran theme park delayed to 2015

Dubai's Quran theme park delayed to 2015

$7mn park to include Islamic garden, palm oasis and cycling tracks

Designer named for Palm Boardwalk project in Dubai

Designer named for Palm Boardwalk project in Dubai

The Boardwalk to become a walking, shopping and dining destination

Dubai's Media One Hotel to host art exhibition

Dubai's Media One Hotel to host art exhibition

French artist Nirina Ralanto to exhibit 23 original pieces

Atlantis Dubai's Sandance refund website now live

Atlantis Dubai's Sandance refund website now live

Every ticket holder for NYE event now eligible for full refund

Cove Rotana Resort wins top environmental awards

Cove Rotana Resort wins top environmental awards

Ras Al Khaimah resort receives two awards for sustainable practices

Dubai's Atlantis confirms Sandance NYE refunds

Dubai's Atlantis confirms Sandance NYE refunds

Every ticketholder, including those who attended, to be reimbursed


EDITOR'S CHOICE »
Exclusive Report: Hotelier ME Supplier Survey 2015
Suppliers Exclusive Report: Hotelier ME Supplier Survey 2015

What are the main issues faced by suppliers when they deal with hoteliers

Chef interview: Gary Rhodes
People Chef interview: Gary Rhodes

The Michelin-starred chef in conversation with Caterer about current projects and work ethic

CEO Interview: Dr Badr Al Badr, Dur Hospitality
REPORTS CEO Interview: Dr Badr Al Badr, Dur Hospitality

With a brand relaunch underway, the CEO is on his way to 20 hotels across Saudi Arabia over the next seven years

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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ALSO IN HotelierMiddleEast.com »

Front Of House

Spa directors debate ways to motivate staff

Some insist on providing a rewarding career, while others champion adopting a personal approach

Read more
Back Of House

Accorhotels app to debut on Apple Watch

Part of the 'mobile first' programme, the app will allow guests to manage their stay at Accor Hotels on-the-go

Read more
Food & Beverage

PHOTOS: The Qatar International Food Festival 2015

More than 60 restaurants participated in the five-day event, which drew over 170,000 visitors

Read more
People

GM Interview: Stefan Viard, Manzil Dubai

The general manager of the Emaar hotel gives the lowdown on Dubai's latest boutique offering

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Business

Social Hubs: When guests become brand ambassadors

User-generated content is a huge opportunity and a way to market to new guests

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LEISURE

Floating water park for JA property

JA Jebel Ali Golf Resort introduces entertainment feature on private beach

Read more