Flexibility key to dealing with spa cancellations

Pre-paid packages, courtesy calls, and relationship building can help avoid or deal with cancellations, experts say

Nakheel to start work on $680m Palm Jumeirah mall

Nakheel to start work on $680m Palm Jumeirah mall

Mall with hotel to be built alongside $220m leisure scheme The Pointe

New Abu Dhabi retail project to open spring 2017

New Abu Dhabi retail project to open spring 2017

Sowwah Central on Al Maryah Island will links to The Galleria project

Dubai's Global Village shuts funfair after tragedy

Dubai's Global Village shuts funfair after tragedy

Father decapitated when large piece of metal fell off ride; 3 arrested

Abu Dhabi's $245m Yas Waterworld plots expansion

Abu Dhabi's $245m Yas Waterworld plots expansion

Boss says water park is forecast to be profitable within first year

Yas Waterworld Abu Dhabi now open

Yas Waterworld Abu Dhabi now open

UAE's largest water park with 43 rides and slides opens to visitors

Lights go out on Nakheel's new $6.5m Dubai park

Lights go out on Nakheel's new $6.5m Dubai park

Palm residents also claim running track may have been measured wrong

Arabtec lands $653m Louvre Abu Dhabi deal

Arabtec lands $653m Louvre Abu Dhabi deal

Abu Dhabi moves ahead with Saadiyat museum; to be completed in 2015

Abu Dhabi's Yas Waterworld to open on January 24

Abu Dhabi's Yas Waterworld to open on January 24

Project will include world's first hydromagnetic six-person waterslide

Kuwait plans new dining and entertainment hub

Kuwait plans new dining and entertainment hub

Architects hired to design Wafra Seef, a new leisure destination

Abu Dhabi hotel hosts camel-beauty contest

Abu Dhabi hotel hosts camel-beauty contest

Al Dhafra Camel Festival-goers converge at host hotel Tilal Liwa

Yas Marina eyes status as F&B, entertainment hub

Yas Marina eyes status as F&B, entertainment hub

Abu Dhabi marina to undergo major expansion; to be ready by Q3 2013

Nakheel opens large new park on Palm Jumeirah

Nakheel opens large new park on Palm Jumeirah

Developer says 1.1mn sq ft park could be blueprint for green spaces

Phase 1 of $2.7bn Dubai theme park to open in 2014

Phase 1 of $2.7bn Dubai theme park to open in 2014

Jebel Ali project will include Bollywood and Hollywood amusements

Work on Dubai's Britain island to start by 2014

Work on Dubai's Britain island to start by 2014

Owner Safi Qurashi in talks with Nakheel to develop The World project

Louvre Abu Dhabi construction to start in Q1 2013

Louvre Abu Dhabi construction to start in Q1 2013

TDIC Abu Dhabi says works on delayed museum to begin early next year


EDITOR'S CHOICE »
Exclusive Report: Hotelier ME Supplier Survey 2015
Suppliers Exclusive Report: Hotelier ME Supplier Survey 2015

What are the main issues faced by suppliers when they deal with hoteliers

Chef interview: Gary Rhodes
People Chef interview: Gary Rhodes

The Michelin-starred chef in conversation with Caterer about current projects and work ethic

CEO Interview: Dr Badr Al Badr, Dur Hospitality
REPORTS CEO Interview: Dr Badr Al Badr, Dur Hospitality

With a brand relaunch underway, the CEO is on his way to 20 hotels across Saudi Arabia over the next seven years

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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Spa directors debate ways to motivate staff

Some insist on providing a rewarding career, while others champion adopting a personal approach

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Back Of House

Accorhotels app to debut on Apple Watch

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Food & Beverage

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People

Ishan Sapra joins Centro Capital as chief engineer

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Business

Preferred Hotel Group repositions brand

Group transitions from multi-branded business model to master brand

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LEISURE

Floating water park for JA property

JA Jebel Ali Golf Resort introduces entertainment feature on private beach

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