Flexibility key to dealing with spa cancellations

Pre-paid packages, courtesy calls, and relationship building can help avoid or deal with cancellations, experts say

Floating water park for JA property

Floating water park for JA property

JA Jebel Ali Golf Resort introduces entertainment feature on private beach

HH Sheikh Mohammed unveils Museum of the Future

HH Sheikh Mohammed unveils Museum of the Future

New museum will showcase latest inventions and be a cornerstone of Dubai's focus on innovation

Wild Wadi receives Green Globe certification

Wild Wadi receives Green Globe certification

Jumeirah Group-owned waterpark becomes world's first to achieve eco-label

Australian Zoo offers chance to live with animals

Australian Zoo offers chance to live with animals

Only a few millimetres of glass separate guests and animals at Jamala Wildlife Lodge

Dubai Expo 2020 construction consortium appointed

Dubai Expo 2020 construction consortium appointed

Companies selected to manage delivery of all construction-related services

Q&A: Oberoi GM on the Dubai Shopping Festival

Q&A: Oberoi GM on the Dubai Shopping Festival

Karim Bizid explains importance of the month-long festival and the hotel's special offer

Qatar gets Angry Birds theme park

Qatar gets Angry Birds theme park

World's first indoor Angry Birds Activity Park part of extensive family entertainment line-up

Dubai set to live stream NYE fireworks on YouTube

Dubai set to live stream NYE fireworks on YouTube

Display at Burj Khalifa set to attract millions of viewers around the world

Tiger Woods to design Trump golf course for Damac

Tiger Woods to design Trump golf course for Damac

Golf superstar to design 18-hole course in Akoya Oxygen development in Dubai

Dubai Shopping Festival targets China and India

Dubai Shopping Festival targets China and India

20th edition of crucial tourism event taking place between January 1 and February 1

Yas Viceroy revs up for sell-out F1 weekend

Yas Viceroy revs up for sell-out F1 weekend

All rooms booked up for most important four days at Abu Dhabi hotel

Kim Kardashian returning to Dubai on perfume tour

Kim Kardashian returning to Dubai on perfume tour

Reality TV star has previously spoken of interest in opening hotel in Dubai

Mid-2015 completion for Mall of Emirates expansion

Mid-2015 completion for Mall of Emirates expansion

New F&B outlets, cinema and additional retail space to be added

Meraas planning IPO of Dubai theme park unit

Meraas planning IPO of Dubai theme park unit

Dubai Parks and Resorts in Jebel Ali set to be valued at US $1.7 billion

Operator chosen for two Dubai theme parks

Operator chosen for two Dubai theme parks

Parques Reunidos appointed to run motiongate Dubai and Bollywood Parks Dubai


EDITOR'S CHOICE »
Exclusive Report: Hotelier ME Supplier Survey 2015
Suppliers Exclusive Report: Hotelier ME Supplier Survey 2015

What are the main issues faced by suppliers when they deal with hoteliers

Chef interview: Gary Rhodes
People Chef interview: Gary Rhodes

The Michelin-starred chef in conversation with Caterer about current projects and work ethic

CEO Interview: Dr Badr Al Badr, Dur Hospitality
REPORTS CEO Interview: Dr Badr Al Badr, Dur Hospitality

With a brand relaunch underway, the CEO is on his way to 20 hotels across Saudi Arabia over the next seven years

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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ALSO IN HotelierMiddleEast.com »

Front Of House

Spa directors debate ways to motivate staff

Some insist on providing a rewarding career, while others champion adopting a personal approach

Read more
Back Of House

Accorhotels app to debut on Apple Watch

Part of the 'mobile first' programme, the app will allow guests to manage their stay at Accor Hotels on-the-go

Read more
Food & Beverage

Omar Allibhoy to headline Taste of Spain

Jones the Grocer to host the culinary festival from April 13 – 26, 2015

Read more
People

Ishan Sapra joins Centro Capital as chief engineer

With seven years of experience, Sapra moves from Park Rotana and Park Arjaan Abu Dhabi

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Business

QTA issues warning to hotels against price hike

Hotels are said to have increased prices by 400-1200% between March 10 and 23

Read more
LEISURE

Floating water park for JA property

JA Jebel Ali Golf Resort introduces entertainment feature on private beach

Read more