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Kristof Lauxmann, director of guest services at the Le Royal Meridien Abu Dhabi, talks about the importance of guest satisfaction, and how it begins right from the check-in process
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During the Great GM Debate 2016, Kerzner's Thibault Paquet assessed the damaged caused to hotel revenue by dropping room rates as a short term fix
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The region's diners are increasingly open to independent brands
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Egyptian national joins Abu Dhabi property after a successful stint at the Sheraton Deira Hotel.
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Facts and figures related to the Jumeirah Beach Hotel, Dubai
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Omani visitors rank third behind Saudi Arabia and Indian tourists visiting Dubai
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