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Front Of House

FOH interview: Kristof Lauxman

Kristof Lauxmann, director of guest services at the Le Royal Meridien Abu Dhabi, talks about the importance of guest satisfaction, and how it begins right from the check-in process

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Back Of House

Hoteliers should avoid dropping rates, says expert

During the Great GM Debate 2016, Kerzner's Thibault Paquet assessed the damaged caused to hotel revenue by dropping room rates as a short term fix

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Food & Beverage

Time for homegrown to take charge, say experts

The region's diners are increasingly open to independent brands

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Le Royal Meridien Abu Dhabi gets new GM

Egyptian national joins Abu Dhabi property after a successful stint at the Sheraton Deira Hotel.

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10 things you didn't know: Jumeirah Beach Hotel

Facts and figures related to the Jumeirah Beach Hotel, Dubai

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Dubai witnesses 22% increase in Omani visitors

Omani visitors rank third behind Saudi Arabia and Indian tourists visiting Dubai

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