IHG introduces rewards programme guests can share

Guests can use points they accrue to share free hotel rooms, flights and more

Moevenpick Hotel Makkah aids pilgrims with offers

Moevenpick Hotel Makkah aids pilgrims with offers

Hotel provides amenities kit and launches enhanced check-in process

FOH INSIGHTS: Four Seasons Beirut's Nour Kanaan

FOH INSIGHTS: Four Seasons Beirut's Nour Kanaan

The concierge supervisor reveals a dream to set up her own company

Four Seasons rolls out free in-car wi-fi service

Four Seasons rolls out free in-car wi-fi service

Complimentary connections available in house cars and contracted limos

One&Only Cape Town hires concierge for GCC guests

One&Only Cape Town hires concierge for GCC guests

Arabic-speaker will cater to increased demand from Arab markets

Clefs d'Or Middle East welcomes youngest member

Clefs d'Or Middle East welcomes youngest member

Four Seasons Beirut concierge first woman in Lebanon to join society

Gordon Ramsay's Hotel Hell back on TV schedules

Gordon Ramsay's Hotel Hell back on TV schedules

UK celebrity chef's quest to fix hotels 'from hell' to air in August

Ritz-Carlton's new app features tips from chief

Ritz-Carlton's new app features tips from chief

Group's president Herve Humler shares hotel favourites through new app

IHG reveals 'brain spa' and 'game play' trends

IHG reveals 'brain spa' and 'game play' trends

Report highlights five trends for the travel and hospitality sectors

InterCon Festival City re-launches 'Club' offering

InterCon Festival City re-launches 'Club' offering

Club InterContinental to provide guests with 'most superior' option

Hotel Missoni Kuwait launches Arabic website

Hotel Missoni Kuwait launches Arabic website

Informative concierge app also in the pipeline for boutique hotel

Rosewood introduce fragrance butlers in Jeddah

Rosewood introduce fragrance butlers in Jeddah

Hotel to offer guests a choice of luxury perfumes and fragrances

Sharjah hotel creates non-smoking section on beach

Sharjah hotel creates non-smoking section on beach

Guest complaints of cigarette butts in sand spark non-smoking move

New York hotels to give panic buttons to maids

New York hotels to give panic buttons to maids

Housekeeepers to receive personal alarms in wake of Strauss-Kahn case

Dubai hotel receptionist named best in the world

Dubai hotel receptionist named best in the world

Jumeirah's Olga Valceva wins International Receptionist of the Year

Burj al Arab to turn red for Chinese New Year

Burj al Arab to turn red for Chinese New Year

Landmark hotel will be illuminated to celebrate the Chinese holiday


EDITOR'S CHOICE »
Interview: Clint Nagata of Blink Design Group
Business Interview: Clint Nagata of Blink Design Group

Having designed luxurious resorts around the world, Nagata turns his hand to designing the new Alila property in Salalah, Oman

Will social media impact management contracts?
Business Will social media impact management contracts?

Operators and owners may incorporate reviews into contracts within five years says PwC

UAE creates a new Ibiza-style party island in RAK
LEISURE UAE creates a new Ibiza-style party island in RAK

The UAE's new party island, "mini Ibiza", is planned for 2018 in Ras Al Kaimah

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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Front Of House

Coral Beirut Al Hamra conducts staff training

A group of 20 from the hotel's front office, service and housekeeping departments are undergoing comprehensive training by Lobster Ink

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Back Of House

Shangri-La Hotel Dubai hires new director of comms

Hayley Sturgess moves TO Shangri-La Hotel, Dubai from Anantara Dubai The Palm Resort & Spa

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Food & Beverage

New concept Lock Stock and Barrel to open in Dubai

Solutions Leisure has announced its plans to open a new home-grown F&B concept named 'Lock, Stock and Barrel' in Dubai

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People

Tunisia hoteliers were 'human shields' for guests

Witnesses reported Tunisian hotel workers telling the gunman, "We're Muslims - you're not going to get past us, you'll have to kill"

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Business

Hilton's MEA RevPAR increases 5.4% in Q1

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LEISURE

Dubai theme parks: assemble!

Key components have arrived and are being assembled for Legoland, Motiongate and Bollywood theme parks

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