FoH Interview: Edmund Fernandes

Edmund Fernandes has been with the JW Marriott Hotel Dubai since its pre-opening and shares experiences of his 24-year journey

Hotel Missoni Kuwait increases RevPAR by 7.2%

Hotel Missoni Kuwait increases RevPAR by 7.2%

Team up with TSA Solutions saw one in 10 transactions being upsold

Raffles Dubai receptionist takes third place at WC

Raffles Dubai receptionist takes third place at WC

Tarryn Adams takes third at International Receptionist Competition

59% of travellers prefer personalised service

59% of travellers prefer personalised service

Guests from emerging economies see personalisation as sign of respect

Ajman Saray to launch perfume from Laura Tonatto

Ajman Saray to launch perfume from Laura Tonatto

Partnership with Italian perfumer will drive hotel's amenities line

Climbing wall to open at Moevenpick Hotel Bahrain

Climbing wall to open at Moevenpick Hotel Bahrain

15 metre wall to support leadership programme for business guests

Golden Tulip partners with Kuwait Airways

Golden Tulip partners with Kuwait Airways

Airline's Oasis Club added to list of frequent flyer partners

TDIC takes part in Clean Up UAE 2013 campaign

TDIC takes part in Clean Up UAE 2013 campaign

Hotels and TDIC staff participate in a clean-up on Saadiyat Beach

Kempinski's 600m stollen raises $24000 for charity

Kempinski's 600m stollen raises $24000 for charity

MOE property raises money for Dubai Centre for Special Needs

Beach Rotana participates in clean up campaign

Beach Rotana participates in clean up campaign

Abu Dhabi property partners with Emirates Environmental Group

Oman's Al Bustan Palace runs 'voluntourism' scheme

Oman's Al Bustan Palace runs 'voluntourism' scheme

Give Back Getaways offers complimentary half-day activities for guests

Dubai hotel staff defend cleaner accused of theft

Dubai hotel staff defend cleaner accused of theft

Manager defends cleaner accused of stealing $435 from British guest

Rose Rayhaan by Rotana takes kids around the world

Rose Rayhaan by Rotana takes kids around the world

Dubai hotel hosts fun day to celebrate Universal Children's Day

Madinat Jumeirah to offer martial arts classes

Madinat Jumeirah to offer martial arts classes

Talise Spa to offer Tai Chi and Kung Fu lessons taught by warrior monk

Ajman hotels to be tested by mystery guest scheme

Ajman hotels to be tested by mystery guest scheme

Ajman tourism initiative to be managed by ATDD classification board

Kempinski Bahrain signs with Sixt car rentals

Kempinski Bahrain signs with Sixt car rentals

Hotel to debut in-car WiFi for guests as part of limousine service


EDITOR'S CHOICE »
Special Report: GM Survey 2016
REPORTS Special Report: GM Survey 2016

We find out what the general managers of the Middle East think about MICE, nationalisation, and long-term supply and demand

Hotel sector sentiment positive despite staff cuts
Back of House Hotel sector sentiment positive despite staff cuts

However, the results of the second Hotelier Middle East Human Capital Report revealed that 43% respondents said their organisation has had to reduce headcount

Dubai's Reflets par Pierre Gagnaire closes down
FOOD & BEVERAGE Dubai's Reflets par Pierre Gagnaire closes down

The restaurant will reopen in May 2017 with a new concept

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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ALSO IN HotelierMiddleEast.com »

Front Of House

Westin AHC launches its fitness studio with offer

The Westin Dubai, Al Habtoor City has launched the Westin Workout Fitness Studio with a launch three-month membership at the rate of AED 1,004 (US $275)

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Back Of House

Baku to host B2B Luxury and MICE Workshop

The 6th B2B Luxury & MICE Workshop, a traditional annual conference for travel industry professionals, is to be held at the JW Marriott Hotel in Baku on February 16

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Food & Beverage

Industry heavyweights confirmed for Gulfood

Middle East stands out as a key growth area for food providers in global packaged food and beverage, with market tipped to reach USD2.2 trillion by 2020

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People

AccorHotels appoints new lifestyle division head

Cedric Gobilliard will report directly to AccorHotels chairman and CEO Sebastien Bazin

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Business

Baku to host B2B Luxury and MICE Workshop

The 6th B2B Luxury & MICE Workshop, a traditional annual conference for travel industry professionals, is to be held at the JW Marriott Hotel in Baku on February 16

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LEISURE

Cleartrip adds Dubai activities to inventory

Guests will be able to access and book an increasing range of Dubai activities via online travel agent portal

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