15 Valentine's Day room & dining deals in the GCC

Find out what promotions on overnight stays and romantic dinner deals are being offered around the GCC this Valentine's Day

Emaar Hospitality Group launches loyalty programme

Emaar Hospitality Group launches loyalty programme

Loyalty programme titled 'U By Emaar' to offer rewards across Emaar Hospitality Group in association with Emaar Entertainment

CampbellGray Hotels appoints operations director

CampbellGray Hotels appoints operations director

Spencer Yeo has worked in properties across California and Abu Dhabi, the seasoned operations professional will be expected to overlook all of the group's properties.

Accor adds 'Elite Experience' to loyalty programme

Accor adds 'Elite Experience' to loyalty programme

AccorHotels Group widens its reward offering for members of the Le Club AccorHotels loyalty programme with Elite Experience

FOH interview: Aldert van Zyl

FOH interview: Aldert van Zyl

The F&B director of Radisson Blu Hotel, Dubai Deira Creek talks loyalty, value and ultimate guest satisfaction

Kempinski MOE welcomes new members to HR and FOH

Kempinski MOE welcomes new members to HR and FOH

Inge Bouwmans joins as front office manager, Nafla Nabhan as human resources manager, and Magdalena Wells as training manager

FOH interview: Alaa Ali

FOH interview: Alaa Ali

Director of front office at Salalah Rotana Oman talks about what today's travellers expect from hotels

All African Protea hotels get Marriott Rewards

All African Protea hotels get Marriott Rewards

Marriott Rewards is being expanded to all Protea Hotels and African Pride Hotels across Sub-Saharan Africa

New look Club InterContinental for the Middle East

New look Club InterContinental for the Middle East

InterContinental Hotels & Resorts officially launched its new-look Club InterContinental experience for the Middle East market

Conrad trains concierges as 'experience curators'

Conrad trains concierges as 'experience curators'

"Stay Inspired" initiative turns concierge staff into curators of experiences offering guests opportunities for regional discovery

FOH interview: Abdallah Sheded

FOH interview: Abdallah Sheded

Al Manshar Rotana Hotel Kuwait front office manager

Felix Tochukwu Alozie named Front Office Person

Felix Tochukwu Alozie named Front Office Person

The Hotelier Middle East award for Front Office Person of the Year went to Felix Tochukwu Alozie, concierge at Radisson Blu Hotel, Dubai Media City

Dusit relaunches three-tier loyalty programme

Dusit relaunches three-tier loyalty programme

Three tier loyalty programme relaunched to offer new and existing guests additional benefits ranging from late check-outs to free reward nights

Hotelier Awards 2015 shortlist:Front Office Person

Hotelier Awards 2015 shortlist:Front Office Person

Who are the six stalwarts in the front office who made it to the finals in the newly expanded category?

FOH interview: Oussama Itani

FOH interview: Oussama Itani

Ajman Saray's chief concierge shares his experience serving guest

Sheraton Abu Dhabi flea market benefits UNICEF

Sheraton Abu Dhabi flea market benefits UNICEF

The event takes places three to four times per year and is a community event


EDITOR'S CHOICE »
CEO interview: Gerald Lawless
People CEO interview: Gerald Lawless

As the Jumeirah Group CEO leaves his role to tackle a new challenge at Dubai Holding, Hotelier Middle East examines Gerald Lawless' legacy

Caterer Awards 2016: How to enter
REPORTS Caterer Awards 2016: How to enter

A complete how to guide to entering the Caterer Awards 2016

Nominations for Caterer Awards 2016 now open
FOOD & BEVERAGE Nominations for Caterer Awards 2016 now open

There are 16 categories this year, with the reinstatement of popular category Bar Manager of the Year

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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