FOH Interview: Nassima Royal Hotel's Kudzanayi Chigwedere

Kudzanayi Chigwedere, the winner of AICR UAE's Receptionist of the Year award this year, has been working at the Nassima Royal Hotel for nearly two years

IHG brings back popular promotion programme

IHG brings back popular promotion programme

Rewards Clubs members can take advantage of this promotion on bookings made before November 17, 2018 and between December 13, 2018 and February 28, 2019

Luxury concierge company to make UAE debut at Abu Dhabi F1 Grand Prix

Luxury concierge company to make UAE debut at Abu Dhabi F1 Grand Prix

The luxury concierge company will be offering private and corporate global concierge services to the VIP clientele

FOH Interview: Kempinski Hotel Mall of the Emirates's Elena Guseva

FOH Interview: Kempinski Hotel Mall of the Emirates's Elena Guseva

Elena Guseva says communication skills are extremely important for butlers. The role demands a high level of emotional intelligence to ensure all dialogue is tailored to each guest

Hilton partners with Foursquare to launch new app feature

Hilton partners with Foursquare to launch new app feature

Guests at Hilton's 28 markets can receive travel tips from the Hilton Honors App

Millennium Resort Mussanah opens registration for Millennium Triathlon

Millennium Resort Mussanah opens registration for Millennium Triathlon

Registration is now open for the September 21, 2018 sporting event in Oman

FOH Interview: The Residence Tunis' Imed Ziedi

FOH Interview: The Residence Tunis' Imed Ziedi

Having served 22 years at The Residence Tunis, Tunisia, hotel concierge Imed Ziedi, the first Les Clefs d'Or in Tunisia, shares his goals and achievements

Les Clefs d'Or UAE elects ExCom for Bahrain Hotel Concierge Group

Les Clefs d'Or UAE elects ExCom for Bahrain Hotel Concierge Group

Four new members also pinned with the Golden Key to Les Clefs d'Or

The Kempinski kid: Interview with Kempinski Hotel Muscat's Luca Valdevit

The Kempinski kid: Interview with Kempinski Hotel Muscat's Luca Valdevit

Having grown up, professionally and personally, while working various jobs within Kempinski Hotels around the world, Luca Valdevit says the dynamic industry always keeps things interesting

AccorHotels combines Fairmont, Raffles and Swissotel loyalty programs

AccorHotels combines Fairmont, Raffles and Swissotel loyalty programs

The hotel operator has finally combined all loyalty programmes under its Le Club Accor Hotels programme

Protea Hotels named coolest hotel brand in South Africa

Protea Hotels named coolest hotel brand in South Africa

The Marriott hotel brand took the title for the 8th year in a row

Anica Roch joins Ajman Hotel as front office manager

Anica Roch joins Ajman Hotel as front office manager

The German national has moved to the UAE from the Maldives; this is her first time working in the Emirates

FOH Interview: Salalah Rotana Resort director of leisure Salah Hashish

FOH Interview: Salalah Rotana Resort director of leisure Salah Hashish

Salalah Rotana Resort director of leisure Salah Hashish says maintaining good relations with guests is one of the pillars of hospitality

After The Plaza Hotel, the Saudi delegation takes over Silicon Valley hotel during US visit

After The Plaza Hotel, the Saudi delegation takes over Silicon Valley hotel during US visit

The Four Seasons Silicon Valley is not accepting reservations from April 2-7, Recode reported

6 hotels that rely on robot staff for guest relations

6 hotels that rely on robot staff for guest relations

As hotels around the world are looking to up their digital game, these hotel robots are ahead of the curve

Product is key says Hotelier Express' GM of the Year for branded/chain hotel

Product is key says Hotelier Express' GM of the Year for branded/chain hotel

Guzman Muela was named the GM of the Year in the branded hotel category during Hotelier Express Awards 2018


EDITOR'S CHOICE »
Full speed ahead: CEO Arne Sorenson on all things Marriott
Business Full speed ahead: CEO Arne Sorenson on all things Marriott

Marriott International CEO Arne Sorenson talks to Hotelier about losing the Al Habtoor City Hotels, opening 11 new hotels in the UAE and expansion plans for the mid-market sector

News Analysis: Is Oman the new luxury destination in the Middle East?
Business News Analysis: Is Oman the new luxury destination in the Middle East?

With some of the infrastructure already in place, the Sultanate looks to be on its way to reach its target of 12 million toursts by 2040

Breaking new ground: GM Interview with Emaar's first female Emirati GM
Business Breaking new ground: GM Interview with Emaar's first female Emirati GM

Emaar Hospitality Group’s first female general manager, Sharihan Al Mashary is determined to lead the change for both women and the new generation of Emiratis.

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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ALSO IN HotelierMiddleEast.com »

Front Of House

FOH Interview: Nassima Royal Hotel's Kudzanayi Chigwedere

Kudzanayi Chigwedere, the winner of AICR UAE's Receptionist of the Year award this year, has been working at the Nassima Royal Hotel for nearly two years

Read more
People

RAK hospitality: GM interview with DoubleTree by Hilton Marjan Island's Nader Halim

On Ras Al Khaimah's hospitality industry and what makes it different from the other emirates

Read more
Business

Jin Jiang completes acquisition of Radisson Hospitality

A consortium led by Shanghai's Jin Jiang and SINO-CEE Fund—a private equity fund incorporated in Luxembourg—entered into an agreement with Radisson Hospitality and HNA Sweden Hospitality Management AB

Read more
LEISURE

Take part in a free simulator challenge at this Abu Dhabi hotel to win the ultimate F1 weekend!

It is a completely free experience and no registration is required as long as participants are Marriott, SPG & Ritz Carlton rewards members

Read more