The top 20 strangest hotel requests

Hotelier's list of the most bizarre guest requests made of hotels

The top 20 strangest hotel complaints

The top 20 strangest hotel complaints

Hotelier's list of the most bizarre guest requests made of hotels

Comment: Good service is its own reward

Comment: Good service is its own reward

A focus on service, particularly in hotel restaurants, is a necessity in the Gulf, as it's a common source of frustration for guests.

Des Spencer exhibition comes to Jumeirah Creekside

Des Spencer exhibition comes to Jumeirah Creekside

UAE hotel to showcase canvas paintings by the Australian artist with Art Dubai

Best Practice: Leveraging loyalty in hotels

Best Practice: Leveraging loyalty in hotels

Enrolments in loyalty programmes are on the rise as hospitality catches up with other sectors

Ritz-Carlton DIFC partners with Arabic gallery

Ritz-Carlton DIFC partners with Arabic gallery

Guests in suites or club level rooms can get guided tours of the Miraj Art Center's collections

Four Seasons offers $128k Valentine's Day package

Four Seasons offers $128k Valentine's Day package

Package in Baku features limousine pick-up from anywhere in the world and Presidential Suite

Abu Dhabi hotel offers $109k Valentine's package

Abu Dhabi hotel offers $109k Valentine's package

Package includes helicopter ride, private rooftop dinners and stay in Presidential Suite

Day in the life: Pascha's Brandon Degregorio

Day in the life: Pascha's Brandon Degregorio

The daily routine of the guest relations manager at the Madinat Jumeirah venue

Burj Al Arab adds to custom Rolls-Royce fleet

Burj Al Arab adds to custom Rolls-Royce fleet

Four Bespoke Rolls-Royce Phantom Series II purchased, bringing total fleet to 10

Marriott draws line under Wi-Fi hotspot battle

Marriott draws line under Wi-Fi hotspot battle

Hotel operator backs down in face of strong opposition from US communications regulator

News Analysis: Wireless headaches for hoteliers

News Analysis: Wireless headaches for hoteliers

Efforts by US hoteliers to block personal Wi-Fi hotspots spark backlash

Wi-Fi blocking at US hotels is illegal, says FCC

Wi-Fi blocking at US hotels is illegal, says FCC

Clarification from US authorities after controversy over Marriott's recent efforts

Interview: Nila Pendaroski

Interview: Nila Pendaroski

Dubai Polo & Equestrian Club's general manager on her move from hotel operations with Emaar

Marriott backs down over hotel Wi-Fi blocking

Marriott backs down over hotel Wi-Fi blocking

Operator insists it will not attempt to block access to personal Wi-Fi hotspots

Marriott leads efforts to block Wi-Fi hotspots

Marriott leads efforts to block Wi-Fi hotspots

Operator was recently fined $600,000 for blocking personal hotspots at a hotel


EDITOR'S CHOICE »
Hospitality procurement firm FEBC is ISO-certified
Suppliers Hospitality procurement firm FEBC is ISO-certified

FEBC International reveals why it stands out from the competition in the market

World's largest Nobu opens at Four Seasons Doha
FOOD & BEVERAGE World's largest Nobu opens at Four Seasons Doha

Chef Nobuyuki "Nobu" Matsuhisa launches 26,000 square foot Nobu Doha at the Doha hotel

Outlet 360: El Faro, Doha
FOOD & BEVERAGE Outlet 360: El Faro, Doha

Caterer Middle East profiles El Faro restaurant in the Marsa Malaz Kempinski, on The Pearl in Doha

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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