Best Practice: Leveraging loyalty in hotels

Enrolments in loyalty programmes are on the rise as hospitality catches up with other sectors

Ritz-Carlton DIFC partners with Arabic gallery

Ritz-Carlton DIFC partners with Arabic gallery

Guests in suites or club level rooms can get guided tours of the Miraj Art Center's collections

Four Seasons offers $128k Valentine's Day package

Four Seasons offers $128k Valentine's Day package

Package in Baku features limousine pick-up from anywhere in the world and Presidential Suite

Abu Dhabi hotel offers $109k Valentine's package

Abu Dhabi hotel offers $109k Valentine's package

Package includes helicopter ride, private rooftop dinners and stay in Presidential Suite

Day in the life: Pascha's Brandon Degregorio

Day in the life: Pascha's Brandon Degregorio

The daily routine of the guest relations manager at the Madinat Jumeirah venue

Burj Al Arab adds to custom Rolls-Royce fleet

Burj Al Arab adds to custom Rolls-Royce fleet

Four Bespoke Rolls-Royce Phantom Series II purchased, bringing total fleet to 10

Marriott draws line under Wi-Fi hotspot battle

Marriott draws line under Wi-Fi hotspot battle

Hotel operator backs down in face of strong opposition from US communications regulator

News Analysis: Wireless headaches for hoteliers

News Analysis: Wireless headaches for hoteliers

Efforts by US hoteliers to block personal Wi-Fi hotspots spark backlash

Wi-Fi blocking at US hotels is illegal, says FCC

Wi-Fi blocking at US hotels is illegal, says FCC

Clarification from US authorities after controversy over Marriott's recent efforts

Interview: Nila Pendaroski

Interview: Nila Pendaroski

Dubai Polo & Equestrian Club's general manager on her move from hotel operations with Emaar

Marriott backs down over hotel Wi-Fi blocking

Marriott backs down over hotel Wi-Fi blocking

Operator insists it will not attempt to block access to personal Wi-Fi hotspots

Marriott leads efforts to block Wi-Fi hotspots

Marriott leads efforts to block Wi-Fi hotspots

Operator was recently fined $600,000 for blocking personal hotspots at a hotel

The 50 biggest stories of 2014: Part 2

The 50 biggest stories of 2014: Part 2

Major developments in the hospitality industry across the region in 2014

Starwood to offer rewards members free Wi-Fi

Starwood to offer rewards members free Wi-Fi

Members of Starwood Preferred Guest to get free internet if they book directly

Google Street View makes Arab debut in Dubai

Google Street View makes Arab debut in Dubai

Google Maps users can now explore key roads and sights across the city

Luxury hotel charges $369 for one day of Wi-Fi

Luxury hotel charges $369 for one day of Wi-Fi

Guest describes 'insane' charge for high-speed internet access at Cannes hotel


EDITOR'S CHOICE »
Top 30 hotel management schools in the world 2015
Back of House Top 30 hotel management schools in the world 2015

A selection of some of the best place in the world to start or enhance a hospitality career

18 Lifestyle Hotel brands you should know
Photos 18 Lifestyle Hotel brands you should know

A selection of lifestyle brands created by hotel operators around the world

Top 25 Hotels - World
Photos Top 25 Hotels - World

The hotels named best in the world in Tripadvisor's Travelers' Choice Awards

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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