FOH interview: Pullman Dubai Creek City Centre's Reda Zerrouk

Pullman Dubai Creek City Centre hotel manager talks about service

Hotelier Awards 2017 shortlist: Concierge/Guest Services Person

Hotelier Awards 2017 shortlist: Concierge/Guest Services Person

The front office heroes dealing with guests on a regular basis now vie for the title of Concierge/Guest Services Person of the Year at the Hotelier Awards 2017

Brand View: 'Entertainer Guest' app to enhance your guests' experience

Brand View: 'Entertainer Guest' app to enhance your guests' experience

The in-destination platform, set to launch in September 2017, will act as a mobile concierge offering hotel guests the ability to explore both the hotel and the UAE

SevenRooms to roll out at Jumeirah Group's Dubai restaurants

SevenRooms to roll out at Jumeirah Group's Dubai restaurants

Reservation, seating and guest management platform, SevenRooms, is set to improve guest experience, streamline F&B operations and unlock F&B data

Marriott Rewards and Starwood Preferred Guest announce new offers

Marriott Rewards and Starwood Preferred Guest announce new offers

By registering for the promotion, members will earn 1,000 Starpoints for eligible stays within the earning period at participating hotel

Six Senses launches Earth Lab to promote sustainability

Six Senses launches Earth Lab to promote sustainability

All properties now have a space dedicated to sustainability

Four Seasons Hotel Amman chief concierge handed golden keys

Four Seasons Hotel Amman chief concierge handed golden keys

Taleen Halaseh, the chief concierge at the Four Seasons Hotel Amman, received her golden keys from Les Clefs D'Or

Anantara property in Oman introduces service gurus

Anantara property in Oman introduces service gurus

Al Baleed Salalah by Anantara has rolled out specialised staff aimed at enhancing guest experience

Fairmont Bab Al Bahr management team switch roles

Fairmont Bab Al Bahr management team switch roles

The Fairmont Bab Al Bahr management team participated in a project called 'Wear My Shoe' where each member swapped roles with a colleague for a day

U by Emaar turns one and boosts member rewards

U by Emaar turns one and boosts member rewards

The expanded benefits include preferential stay rates at Emaar Hospitality Group's hotels

Technology key to sustaining F&B outlets: experts

Technology key to sustaining F&B outlets: experts

Restaurants need to keep pace with apps and embrace home delivery platforms, regional experts say

Lamborghini Waldorf Astoria driving days returns

Lamborghini Waldorf Astoria driving days returns

Dubai dates announced for 2017 edition of the Waldorf Astoria Driving Experiences

Taj Hotels launches a new mobile booking app

Taj Hotels launches a new mobile booking app

Phase two of the app will include several updates including mobile check-in/check-out, service chat, restaurant reservations and locale based promotions

Les Clefs d'Or UAE to host educational programme

Les Clefs d'Or UAE to host educational programme

Hotel concierges in the GCC will be offered an educational day programme about the culture of the region on January 29, 2017

Doha's Oryx Rotana hotel launches Club Rotana

Doha's Oryx Rotana hotel launches Club Rotana

Club Rotana will offer the hotel guests a wide variety of amenities and extra facilities to its guests

FoH Interview: Edmund Fernandes

FoH Interview: Edmund Fernandes

Edmund Fernandes has been with the JW Marriott Hotel Dubai since its pre-opening and shares experiences of his 24-year journey


EDITOR'S CHOICE »
New opening: Marriott leads a Renaissance in Dubai
Business New opening: Marriott leads a Renaissance in Dubai

Hotelier Middle East pays a visit to the Renaissance Downtown Hotel, Dubai just before its opening in December 2017, and navigates its way through what Marriott International hopes will be a completely new offering in Business Bay, and Dubai

The Middle East's top 10 most anticipated hotel openings of 2018
Business The Middle East's top 10 most anticipated hotel openings of 2018

2018 is gearing up for a busy year in openings. Hotelier brings you our pick of the top 10 openings of the year - in no particular order

Top Middle East hotel openings in Q4 2017
Business Top Middle East hotel openings in Q4 2017

A look at the hottest new hotel openings of Q4 2017

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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ALSO IN HotelierMiddleEast.com »

Front Of House

Anantara Eastern Mangroves promotes Daniella Swanepoel

Daniella Swanepoel joined the property in 2013 as spa manager, and has been promoted to the role of director of spa

Read more
Back Of House

HR Roundtable: Changes in recruitment and training for hotels

Hotelier Middle East hosted a roundtable with training and human resources experts to find out how the recruitment and training sector is changing

Read more
Food & Beverage

One million people in the UAE pledge to reduce food waste

The Red Crescent and Sorbonne University support Multiply Marketing Consultancy in promoting its #FoodNotTrash initiative

Read more
People

New CDC for Ashiana at Sheraton Dubai Creek Hotel & Towers

Joseph Yohannan has been with the property since early 2014, and has been in the culinary industry since 2001

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Business

Luxury 'prison for Saudi princes' Ritz-Carlton starts taking bookings again

The hotel website is now accepting bookings from February 14 at 2,439 riyals (US $650) per night

Read more
LEISURE

Indian tourist dies at Atlantis The Palm Dubai's Aquaventure Waterpark

The tourist was found dead on a lounge chair at the water park on Wednesday evening

Read more