Best Practice: Leveraging loyalty in hotels

Enrolments in loyalty programmes are on the rise as hospitality catches up with other sectors

Des Spencer exhibition comes to Jumeirah Creekside

Des Spencer exhibition comes to Jumeirah Creekside

UAE hotel to showcase canvas paintings by the Australian artist with Art Dubai

Ritz-Carlton DIFC partners with Arabic gallery

Ritz-Carlton DIFC partners with Arabic gallery

Guests in suites or club level rooms can get guided tours of the Miraj Art Center's collections

Four Seasons offers $128k Valentine's Day package

Four Seasons offers $128k Valentine's Day package

Package in Baku features limousine pick-up from anywhere in the world and Presidential Suite

Abu Dhabi hotel offers $109k Valentine's package

Abu Dhabi hotel offers $109k Valentine's package

Package includes helicopter ride, private rooftop dinners and stay in Presidential Suite

Day in the life: Pascha's Brandon Degregorio

Day in the life: Pascha's Brandon Degregorio

The daily routine of the guest relations manager at the Madinat Jumeirah venue

Burj Al Arab adds to custom Rolls-Royce fleet

Burj Al Arab adds to custom Rolls-Royce fleet

Four Bespoke Rolls-Royce Phantom Series II purchased, bringing total fleet to 10

Marriott draws line under Wi-Fi hotspot battle

Marriott draws line under Wi-Fi hotspot battle

Hotel operator backs down in face of strong opposition from US communications regulator

News Analysis: Wireless headaches for hoteliers

News Analysis: Wireless headaches for hoteliers

Efforts by US hoteliers to block personal Wi-Fi hotspots spark backlash

Wi-Fi blocking at US hotels is illegal, says FCC

Wi-Fi blocking at US hotels is illegal, says FCC

Clarification from US authorities after controversy over Marriott's recent efforts

Interview: Nila Pendaroski

Interview: Nila Pendaroski

Dubai Polo & Equestrian Club's general manager on her move from hotel operations with Emaar

Marriott backs down over hotel Wi-Fi blocking

Marriott backs down over hotel Wi-Fi blocking

Operator insists it will not attempt to block access to personal Wi-Fi hotspots

Marriott leads efforts to block Wi-Fi hotspots

Marriott leads efforts to block Wi-Fi hotspots

Operator was recently fined $600,000 for blocking personal hotspots at a hotel

The 50 biggest stories of 2014: Part 2

The 50 biggest stories of 2014: Part 2

Major developments in the hospitality industry across the region in 2014

Starwood to offer rewards members free Wi-Fi

Starwood to offer rewards members free Wi-Fi

Members of Starwood Preferred Guest to get free internet if they book directly

Google Street View makes Arab debut in Dubai

Google Street View makes Arab debut in Dubai

Google Maps users can now explore key roads and sights across the city


EDITOR'S CHOICE »
Exclusive Report: Hotelier ME Supplier Survey 2015
Suppliers Exclusive Report: Hotelier ME Supplier Survey 2015

What are the main issues faced by suppliers when they deal with hoteliers

Chef interview: Gary Rhodes
People Chef interview: Gary Rhodes

The Michelin-starred chef in conversation with Caterer about current projects and work ethic

CEO Interview: Dr Badr Al Badr, Dur Hospitality
REPORTS CEO Interview: Dr Badr Al Badr, Dur Hospitality

With a brand relaunch underway, the CEO is on his way to 20 hotels across Saudi Arabia over the next seven years

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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