IHG introduces rewards programme guests can share

Guests can use points they accrue to share free hotel rooms, flights and more

Coral Beirut Al Hamra conducts staff training

Coral Beirut Al Hamra conducts staff training

A group of 20 from the hotel's front office, service and housekeeping departments are undergoing comprehensive training by Lobster Ink

Russians in Dubai spend $122 per night in hotels

Russians in Dubai spend $122 per night in hotels

In addition to cost of rooms, Russian tourists were top spenders in luxury hotels during 2014 and Q1 2015, spending on average $122 per night, in spite of reduced numbers

FOH interview: Prithish John

FOH interview: Prithish John

Arjaan by Rotana Dubai Media City captain of food and beverage shares his expertise in managing an all-day dining venue and streamlining processes

Rotana designs traditional uniform for local staff

Rotana designs traditional uniform for local staff

New design aimed to attract and retain local employees

First & Foremost Hotels to hire autistic staff

First & Foremost Hotels to hire autistic staff

The hotels will provide employment opportunities for people with autism, as well as special arrangements for Autistic guests

Qatar's Ooredoo develops technology to help hotels

Qatar's Ooredoo develops technology to help hotels

The new suite of solutions, called 'Smart Hospitality', aims to help hotels keep guests better connected

ADVERTORIAL: Career musts for reaching the top

ADVERTORIAL: Career musts for reaching the top

In the GCC's busy, thriving hospitality environment, how will you differentiate yourself from your peers?

ADVERTORIAL: Servicing the hotel of the future

ADVERTORIAL: Servicing the hotel of the future

iLumio is an electronic device connected to any TV to serve as a multimedia, entertainment and information centre for hotels guests

Case study: Dusit Thani's disability training

Case study: Dusit Thani's disability training

Hotelier finds out more about the disability training the hotel conducted with Dubai consultancy, Ebdaah

The top 20 strangest hotel complaints

The top 20 strangest hotel complaints

Hotelier's list of the most bizarre guest requests made of hotels

The top 20 strangest hotel requests

The top 20 strangest hotel requests

Hotelier's list of the most bizarre guest requests made of hotels

Comment: Good service is its own reward

Comment: Good service is its own reward

A focus on service, particularly in hotel restaurants, is a necessity in the Gulf, as it's a common source of frustration for guests.

Des Spencer exhibition comes to Jumeirah Creekside

Des Spencer exhibition comes to Jumeirah Creekside

UAE hotel to showcase canvas paintings by the Australian artist with Art Dubai

Best Practice: Leveraging loyalty in hotels

Best Practice: Leveraging loyalty in hotels

Enrolments in loyalty programmes are on the rise as hospitality catches up with other sectors

Ritz-Carlton DIFC partners with Arabic gallery

Ritz-Carlton DIFC partners with Arabic gallery

Guests in suites or club level rooms can get guided tours of the Miraj Art Center's collections


EDITOR'S CHOICE »
ADVERTORIAL: Visiting a European Orchard
FOOD & BEVERAGE ADVERTORIAL: Visiting a European Orchard

A campaign launched in 2014, devoted to bicolored apples from Europe, saw a group of delegates from the UAE visit Poland

How to market a hotel (tip: ignore star ratings)
TRAVEL How to market a hotel (tip: ignore star ratings)

Millennials don't care about star ratings - and neither should you. Hotelier gives our 10 tips on how to market your Middle East hotel in the new era.

GALLERY: The best hotel films of all time
Games GALLERY: The best hotel films of all time

The classics such as Psycho and The Shining are in here, but we guarantee our list will introduce you to some hotel films you've never heard of

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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Front Of House

MICE focus for Al Habtoor City

Banquet facilities can host thousands of guests simultaneously across 3 hotels

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Back Of House

Sheraton launches "paired" menu for its lobby bars

Artisanal small plates served with suggested wines and local craft beers

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Food & Beverage

Project Canvas sees opening of Peruvian restaurant

Nawwara Lifestyle Choices at JW Marriott Marquis has opened a new Peruvian restaurant, Garden

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People

Business development vacancy at Burj Al Arab

The ideal candidate will be enthusiastic and pasionate and able to motivate staff

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Business

Project Canvas sees opening of Peruvian restaurant

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LEISURE

Saudi Arabia to get seven new kids' theme parks

The seven theme parks will cost US $133 million

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