The tragic event is the third such incident of swimmers using facilities after hours
Who are the six stalwarts in the front office who made it to the finals in the newly expanded category?
Ajman Saray's chief concierge shares his experience serving guest
The event takes places three to four times per year and is a community event
Lucia Marin is the lady in red at Kempinski Hotel Aqaba Red Sea and is an advocate of personalised guest services
A group of 20 from the hotel's front office, service and housekeeping departments are undergoing comprehensive training by Lobster Ink
In addition to cost of rooms, Russian tourists were top spenders in luxury hotels during 2014 and Q1 2015, spending on average $122 per night, in spite of reduced numbers
Arjaan by Rotana Dubai Media City captain of food and beverage shares his expertise in managing an all-day dining venue and streamlining processes
New design aimed to attract and retain local employees
The hotels will provide employment opportunities for people with autism, as well as special arrangements for Autistic guests
The new suite of solutions, called 'Smart Hospitality', aims to help hotels keep guests better connected
In the GCC's busy, thriving hospitality environment, how will you differentiate yourself from your peers?
iLumio is an electronic device connected to any TV to serve as a multimedia, entertainment and information centre for hotels guests
Hotelier finds out more about the disability training the hotel conducted with Dubai consultancy, Ebdaah
Guests can use points they accrue to share free hotel rooms, flights and more
Hotelier's list of the most bizarre guest requests made of hotels