Danat Jebel Dhanna Resort opens refurbished pool

Newly refurbished pool opens at Abu-Dhabi based Danat Jebel Dhanna Resort

InterCon Doha wins Qatar's AICR competition

InterCon Doha wins Qatar's AICR competition

AICR Qatar hosted the 'Qatar Receptionist of the Year' competition on November 12, with the winner to represent the country at the David Campbell Competition in 2017

Luca Valdevit smiles to Concierge of the Year

Luca Valdevit smiles to Concierge of the Year

Vast linguistic skills and ability to successfully implement a costing plan sways the judges in Valdevit's favour

MEET THE TEAM:Al Baleed Resort Salalah by Anantara

MEET THE TEAM:Al Baleed Resort Salalah by Anantara

Al Baleed Resort Salalah by Anantara in Oman is currently expected to open on November 3. Hotelier Middle East meets the key executive team members at the upcoming Salalah resort

Waldorf Astoria Ras Al Khaimah debuts dining tour

Waldorf Astoria Ras Al Khaimah debuts dining tour

The Ras Al Khaimah resort is showcasing its F&B portfolio with a dining tour

Comment: Empathy & charisma key to service

Comment: Empathy & charisma key to service

Sarah Jacotine explores the key ingredients to good and memorable customer service

Amir Mansour wins UAE Receptionist of the Year '16

Amir Mansour wins UAE Receptionist of the Year '16

Guest services executive at Jumeirah Zabeel Saray will represent the UAE on the international stage at the David Campbell Trophy

PHOTOS: AICR UAE hosts gala dinner for ROTY 2016

PHOTOS: AICR UAE hosts gala dinner for ROTY 2016

The winner of the AICR UAE Receptionist of the Year competition was announced at the gala dinner at Rhodes W1 at Grosvenor House Dubai

Hotelier Awards shortlist:Concierge/Guest Services

Hotelier Awards shortlist:Concierge/Guest Services

The 2016 finalists in the Concierge/Guest Services Person of the Year category at the 12th annual Hotelier Middle East Awards

FOH interview: Kristof Lauxman

FOH interview: Kristof Lauxman

Kristof Lauxmann, director of guest services at the Le Royal Meridien Abu Dhabi, talks about the importance of guest satisfaction, and how it begins right from the check-in process

Chefs highlight Dubai's changing dining scene

Chefs highlight Dubai's changing dining scene

The trend in Dubai towards casual dining will be a running theme throughout the Vision Conference's series of expert-led discussions

Movenpick offers opportunities to Right4Children

Movenpick offers opportunities to Right4Children

Movenpick Hotels & Resorts will continue a global partnership with Nepali organisation Right4Children that started in 2009

Dubai's rainforest hotel to feature robot staff

Dubai's rainforest hotel to feature robot staff

The upcoming Rosemont Hotel & Residences will be operated by Hilton Worldwide and is expected to open in 2018

FOH interview: Chinthaka Fernando

FOH interview: Chinthaka Fernando

Lifeguards at beachfront properties have a herculean task on their hands as Chinthaka Fernando, recreation coordinator, Le Meridien Al Aqah Beach Resort, Fujairah explains

Movenpick Hotels to roll out Opera Cloud by 2018

Movenpick Hotels to roll out Opera Cloud by 2018

Movenpick's five Jordan properties have become the first hotel cluster in the Middle East to implement the software

AICR UAE on the hunt for Receptionist of the Year

AICR UAE on the hunt for Receptionist of the Year

The Receptionist of the Year competition, organised by AICR UAE, is back for 2016; the winner will represent the UAE chapter at the international competition


EDITOR'S CHOICE »
Special Report: GM Survey 2016
REPORTS Special Report: GM Survey 2016

We find out what the general managers of the Middle East think about MICE, nationalisation, and long-term supply and demand

Hotel sector sentiment positive despite staff cuts
Back of House Hotel sector sentiment positive despite staff cuts

However, the results of the second Hotelier Middle East Human Capital Report revealed that 43% respondents said their organisation has had to reduce headcount

Dubai's Reflets par Pierre Gagnaire closes down
FOOD & BEVERAGE Dubai's Reflets par Pierre Gagnaire closes down

The restaurant will reopen in May 2017 with a new concept

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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ALSO IN HotelierMiddleEast.com »

Front Of House

Danat Jebel Dhanna Resort opens refurbished pool

Newly refurbished pool opens at Abu-Dhabi based Danat Jebel Dhanna Resort

Read more
Back Of House

Flagship Baker & Spice could become licensed

Management confirms it will not become a bar

Read more
Food & Beverage

Flagship Baker & Spice could become licensed

Management confirms it will not become a bar

Read more
People

City Centre Rotana in Doha welcomes new GM

Rotana has appointed a new general manager for its City Centre Rotana hotel in Doha

Read more
Business

RAK to welcome 10,000-15,000 rooms in 10 years

Rak Properties is closing on the launch of AED 5billion project as hospitality sector grows, with an estimated total 10,000-15,000 rooms coming to the emirate in the next 10 years

Read more
LEISURE

Dubai Tourism releases new annual retail calendar

A comprehensive retail sector strategy has been developed to sustainably grow Dubai's global competitiveness as a retail destination for tourists

Read more