FOH Interview: Premier Inn Dubai Investments Park's Mohamed Elkholy

Mohamed Samir Helmy Elkholy, reception team member, Premier Inn Dubai Investments Park, says that it is important to listen to the guest and treat what they have to say with seriousness

FOH Interview: Nassima Royal Hotel's Kudzanayi Chigwedere

FOH Interview: Nassima Royal Hotel's Kudzanayi Chigwedere

Kudzanayi Chigwedere, the winner of AICR UAE's Receptionist of the Year award this year, has been working at the Nassima Royal Hotel for nearly two years

IHG brings back popular promotion programme

IHG brings back popular promotion programme

Rewards Clubs members can take advantage of this promotion on bookings made before November 17, 2018 and between December 13, 2018 and February 28, 2019

Luxury concierge company to make UAE debut at Abu Dhabi F1 Grand Prix

Luxury concierge company to make UAE debut at Abu Dhabi F1 Grand Prix

The luxury concierge company will be offering private and corporate global concierge services to the VIP clientele

FOH Interview: Kempinski Hotel Mall of the Emirates's Elena Guseva

FOH Interview: Kempinski Hotel Mall of the Emirates's Elena Guseva

Elena Guseva says communication skills are extremely important for butlers. The role demands a high level of emotional intelligence to ensure all dialogue is tailored to each guest

Hilton partners with Foursquare to launch new app feature

Hilton partners with Foursquare to launch new app feature

Guests at Hilton's 28 markets can receive travel tips from the Hilton Honors App

Millennium Resort Mussanah opens registration for Millennium Triathlon

Millennium Resort Mussanah opens registration for Millennium Triathlon

Registration is now open for the September 21, 2018 sporting event in Oman

FOH Interview: The Residence Tunis' Imed Ziedi

FOH Interview: The Residence Tunis' Imed Ziedi

Having served 22 years at The Residence Tunis, Tunisia, hotel concierge Imed Ziedi, the first Les Clefs d'Or in Tunisia, shares his goals and achievements

Les Clefs d'Or UAE elects ExCom for Bahrain Hotel Concierge Group

Les Clefs d'Or UAE elects ExCom for Bahrain Hotel Concierge Group

Four new members also pinned with the Golden Key to Les Clefs d'Or

The Kempinski kid: Interview with Kempinski Hotel Muscat's Luca Valdevit

The Kempinski kid: Interview with Kempinski Hotel Muscat's Luca Valdevit

Having grown up, professionally and personally, while working various jobs within Kempinski Hotels around the world, Luca Valdevit says the dynamic industry always keeps things interesting

AccorHotels combines Fairmont, Raffles and Swissotel loyalty programs

AccorHotels combines Fairmont, Raffles and Swissotel loyalty programs

The hotel operator has finally combined all loyalty programmes under its Le Club Accor Hotels programme

Protea Hotels named coolest hotel brand in South Africa

Protea Hotels named coolest hotel brand in South Africa

The Marriott hotel brand took the title for the 8th year in a row

Anica Roch joins Ajman Hotel as front office manager

Anica Roch joins Ajman Hotel as front office manager

The German national has moved to the UAE from the Maldives; this is her first time working in the Emirates

FOH Interview: Salalah Rotana Resort director of leisure Salah Hashish

FOH Interview: Salalah Rotana Resort director of leisure Salah Hashish

Salalah Rotana Resort director of leisure Salah Hashish says maintaining good relations with guests is one of the pillars of hospitality

After The Plaza Hotel, the Saudi delegation takes over Silicon Valley hotel during US visit

After The Plaza Hotel, the Saudi delegation takes over Silicon Valley hotel during US visit

The Four Seasons Silicon Valley is not accepting reservations from April 2-7, Recode reported

6 hotels that rely on robot staff for guest relations

6 hotels that rely on robot staff for guest relations

As hotels around the world are looking to up their digital game, these hotel robots are ahead of the curve


EDITOR'S CHOICE »
Are Dubai restaurants ready for the Michelin Guide?
FOOD & BEVERAGE Are Dubai restaurants ready for the Michelin Guide?

While the city has several stand-out venues and even more on the horizon, the recent appointment of an ex-Michelin executive at Jumeirah has triggered the discussion on whether Dubai is ready for its own guide 

Video: How to make one of Black Tap's famous 'CrazyShakes'
videos Video: How to make one of Black Tap's famous 'CrazyShakes'

New York's craziest shakes made their debut in Dubai almost two years ago

'Tis the season: Festive offers to kick start the winter holidays in the UAE
Photos 'Tis the season: Festive offers to kick start the winter holidays in the UAE

Dust off your Santa hat and don your best Christmas jumper as you get set for the festive season. Here is a selection of some of the merriest festive offers around town

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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ALSO IN HotelierMiddleEast.com »

Front Of House

FOH Interview: Premier Inn Dubai Investments Park's Mohamed Elkholy

Mohamed Samir Helmy Elkholy, reception team member, Premier Inn Dubai Investments Park, says that it is important to listen to the guest and treat what they have to say with seriousness

Read more
Back Of House

Millennium Airport Hotel Dubai walks for diabetes

Awareness event organised by the Landmark group attracted more than 18,000 participants

Read more
Food & Beverage

Alain Ducasse opens first Dubai restaurant at Emerald Palace Kempinski

Mix Dubai is over three floors at the Emerald Palace Kempinski

Read more
People

Aloft Palm Jumeirah appoints new general manager

In his role of general manager of the hotel, Arif will oversee the offerings of the hotel, and supervising operations of all departments and the Aloft Palm Jumeirah team

Read more
Business

Dubai's Zero Gravity beach club issues apology after lewd incident

The popular Dubai venue posted a statement on its Instagram account

Read more
LEISURE

Elaf Group backs Saudi Arabia's efforts to increase tourism

Roadshow aims at promoting the country’s event facilities, hotels and religious tourism packages

Read more