Anica Roch joins Ajman Hotel as front office manager

The German national has moved to the UAE from the Maldives; this is her first time working in the Emirates

FOH Interview: Salalah Rotana Resort director of leisure Salah Hashish

FOH Interview: Salalah Rotana Resort director of leisure Salah Hashish

Salalah Rotana Resort director of leisure Salah Hashish says maintaining good relations with guests is one of the pillars of hospitality

After The Plaza Hotel, the Saudi delegation takes over Silicon Valley hotel during US visit

After The Plaza Hotel, the Saudi delegation takes over Silicon Valley hotel during US visit

The Four Seasons Silicon Valley is not accepting reservations from April 2-7, Recode reported

6 hotels that rely on robot staff for guest relations

6 hotels that rely on robot staff for guest relations

As hotels around the world are looking to up their digital game, these hotel robots are ahead of the curve

Product is key says Hotelier Express' GM of the Year for branded/chain hotel

Product is key says Hotelier Express' GM of the Year for branded/chain hotel

Guzman Muela was named the GM of the Year in the branded hotel category during Hotelier Express Awards 2018

FOH Interview: Sundus Rotana Muscat's Mina Fathy

FOH Interview: Sundus Rotana Muscat's Mina Fathy

Sundus Rotana Muscat's assistant guest services manager Mina Fathy believes that paying attention to detail and being both friendly and service-oriented are vital skills within guest relations

FOH interview: Pullman Dubai Creek City Centre's Reda Zerrouk

FOH interview: Pullman Dubai Creek City Centre's Reda Zerrouk

Pullman Dubai Creek City Centre hotel manager talks about service

Hotelier Awards 2017 shortlist: Concierge/Guest Services Person

Hotelier Awards 2017 shortlist: Concierge/Guest Services Person

The front office heroes dealing with guests on a regular basis now vie for the title of Concierge/Guest Services Person of the Year at the Hotelier Awards 2017

Brand View: 'Entertainer Guest' app to enhance your guests' experience

Brand View: 'Entertainer Guest' app to enhance your guests' experience

The in-destination platform, set to launch in September 2017, will act as a mobile concierge offering hotel guests the ability to explore both the hotel and the UAE

SevenRooms to roll out at Jumeirah Group's Dubai restaurants

SevenRooms to roll out at Jumeirah Group's Dubai restaurants

Reservation, seating and guest management platform, SevenRooms, is set to improve guest experience, streamline F&B operations and unlock F&B data

Marriott Rewards and Starwood Preferred Guest announce new offers

Marriott Rewards and Starwood Preferred Guest announce new offers

By registering for the promotion, members will earn 1,000 Starpoints for eligible stays within the earning period at participating hotel

Six Senses launches Earth Lab to promote sustainability

Six Senses launches Earth Lab to promote sustainability

All properties now have a space dedicated to sustainability

Four Seasons Hotel Amman chief concierge handed golden keys

Four Seasons Hotel Amman chief concierge handed golden keys

Taleen Halaseh, the chief concierge at the Four Seasons Hotel Amman, received her golden keys from Les Clefs D'Or

Anantara property in Oman introduces service gurus

Anantara property in Oman introduces service gurus

Al Baleed Salalah by Anantara has rolled out specialised staff aimed at enhancing guest experience

Fairmont Bab Al Bahr management team switch roles

Fairmont Bab Al Bahr management team switch roles

The Fairmont Bab Al Bahr management team participated in a project called 'Wear My Shoe' where each member swapped roles with a colleague for a day

U by Emaar turns one and boosts member rewards

U by Emaar turns one and boosts member rewards

The expanded benefits include preferential stay rates at Emaar Hospitality Group's hotels


EDITOR'S CHOICE »
Top 10 hotel companies to work for in the Middle East in 2018 REVEALED!
REPORTS Top 10 hotel companies to work for in the Middle East in 2018 REVEALED!

The respondents of the 2018 Hotelier Middle East Salary Survey have revealed which hotel operators they would like to work for the most

Time to enter the Hotelier Awards!
REPORTS Time to enter the Hotelier Awards!

Put your best foot forward, and showcase the best your colleagues have to offer!

AccorHotels HR SVP shares 5 tips for a successful hotel job interview
People AccorHotels HR SVP shares 5 tips for a successful hotel job interview

Rachel Moosa serves as the senior vice president, talent & culture for Middle East & Africa at AccorHotels

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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Front Of House

Le Meridien Dubai launches fitness facility

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Back Of House

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Food & Beverage

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People

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Business

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LEISURE

Le Meridien Dubai launches fitness facility

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