FOH Interview: Kempinski Hotel Mall of the Emirates's Elena Guseva

Elena Guseva says communication skills are extremely important for butlers. The role demands a high level of emotional intelligence to ensure all dialogue is tailored to each guest

Related

Hilton partners with Foursquare to launch new app feature

Guests at Hilton's 28 markets can receive travel tips from the Hilton Honors App

Hilton partners with Foursquare to launch new app feature

Millennium Resort Mussanah opens registration for Millennium Triathlon

Registration is now open for the September 21, 2018 sporting event in Oman

Millennium Resort Mussanah opens registration for Millennium Triathlon

Dubai's First Central Hotel Suites adds new meeting facilities

First Central Hotel Suites in Barsha Heights has recently expanded its events facilities

Dubai's First Central Hotel Suites adds new meeting facilities

FOH Interview: The Residence Tunis' Imed Ziedi

Having served 22 years at The Residence Tunis, Tunisia, hotel concierge Imed Ziedi, the first Les Clefs d'Or in Tunisia, shares his goals and achievements

FOH Interview: The Residence Tunis' Imed Ziedi

Les Clefs d'Or UAE elects ExCom for Bahrain Hotel Concierge Group

Four new members also pinned with the Golden Key to Les Clefs d'Or

Les Clefs d'Or UAE elects ExCom for Bahrain Hotel Concierge Group

Rooms »

RSS

Bpifrance partners with Business France to launch French Hospitality Mission 2018

ATM 2018.

The partners will explore market opportunities, financial associations and operational leadership in the hotel and restaurant services sectors in the UAE

Mohamed Shawky promoted to EAM rooms at The Meydan Hotel Dubai

Mohamed Shawky.

Mohamed Shawky was the cluster director of revenue for The Meydan Hotel and sister property Bab Al Shams Desert Resort & Spa

Centro Capital Centre in Abu Dhabi appoints director of rooms

Kamal Haider

Kamal Haider has more than 21 years of experience in the hospitality industry

IHG, Marriott to do away with tiny shampoo bottles

Concept Amenities.

The tiny room amenities will be replaced with large wall-mounted individual pumps, according to a report by Lonely Planet Travel News

EDITOR'S CHOICE »
News analysis: Rupee troubles a concern for inbound tourism from India to the UAE?
Business News analysis: Rupee troubles a concern for inbound tourism from India to the UAE?

Is the falling Indian rupee a concern for inbound tourism from India to the UAE? Hotelier Middle East investigates

India's Taj Hotels eyes major growth in the Middle East
Business India's Taj Hotels eyes major growth in the Middle East

The Indian Hotels Company Limited (IHCL) has signed an agreement for a fourth Taj hotel in Dubai

Hotelier Middle East launches first 'Women in Hospitality' power list
People Hotelier Middle East launches first 'Women in Hospitality' power list

We've decided to create a list that pays homage to the women at the top of their careers working in the hospitality industry in the region

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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ALSO IN HotelierMiddleEast.com »

Front Of House

The Kempinski kid: Interview with Kempinski Hotel Muscat's Luca Valdevit

Having grown up, professionally and personally, while working various jobs within Kempinski Hotels around the world, Luca Valdevit says the dynamic industry always keeps things interesting

Read more
Back Of House

Westin Abu Dhabi to host sixth 'Kilomarathon' on October 26, 2018

All proceeds will benefit the Al Jalila Foundation's 'Farah' programme

Read more
People

Omer Kaddouri to step down as Rotana president and CEO

COO Guy Hutchinson will step up as the acting president and CEO after Kadddouri steps down at the end of 2018

Read more
Business

Brand Preview: Radisson all set to paint the town Red with new Dubai launch

An inside look at the soon-to-be-launched Radisson Red brand

Read more