Radisson Blu guests carry water 131km for charity

As part of a new partnership with world water charity Just a Drop, Radisson Blu hotels involved guests in a meaningful way in water conservation

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Emirati travellers are harshest hotel reviewers

Emirati travellers are harshest hotel reviewers

UAE visitors reserve their praise for the best, according to new survey results

Expert advice: how to keep Instagram snappy

Expert advice: how to keep Instagram snappy

Instagram is the world’s fastest growing media platform, yet still neglected by many hotels

BOH interview: marketing manager Abigail Bautista

BOH interview: marketing manager Abigail Bautista

Cluster marketing manager for Hawthorne Suites by Wyndham and Ramada Downtown Dubai discusses the future of hospitality marketing

Anantara Dubai appoints new marketing director

Anantara Dubai appoints new marketing director

With 12 years of experience, Hana Fuchs replaces Niamh Keohan who has now joined Burj Al Arab, Dubai

Shangri-La Hotel Dubai hires new director of comms

Shangri-La Hotel Dubai hires new director of comms

Hayley Sturgess moves TO Shangri-La Hotel, Dubai from Anantara Dubai The Palm Resort & Spa

Greg D'Souza joins Millennium Plaza Hotel as DOSM

Greg D'Souza joins Millennium Plaza Hotel as DOSM

Millennium Plaza Hotel Dubai appoints new DOSM Greg D'Souza, who brings 15 years experience in sales & marketing management

The serious business of e-commerce

The serious business of e-commerce

Part two of our roundtable focuses on transforming OTA customers into loyal brand.com customers

Ramada Downtown hires new DOSM Walid El Masri

Ramada Downtown hires new DOSM Walid El Masri

In addition to his role as DOSM, El Masri will also oversee the GCC sales strategy for R Hotels, the property's owning company

Comment: Don't let your branding creep

Comment: Don't let your branding creep

Columnist Guy Wilkinson suggests studying brand theory before taking on a project

Comment: Keeping social networking social

Comment: Keeping social networking social

Columnist Martin Kubler advises on avoiding trolls and navigating the manners minefield of social networking

Commerce on the line: E-Commerce roundtable

Commerce on the line: E-Commerce roundtable

Hotelier gathered the Middle East's best minds in e-commerce and revenue management to talk about leveraging loyalty and beating OTAs

Case study: Dusit Thani's disability training

Case study: Dusit Thani's disability training

Hotelier finds out more about the disability training the hotel conducted with Dubai consultancy, Ebdaah

First Saudi Arabian booking & review site launched

First Saudi Arabian booking & review site launched

Saudi Arabia's first restaurant reviews and bookings site, Yotable.com, has been launched this month for Jeddah and Riyadh and is set to spread across the Gulf

How to drive revenues through Facebook

How to drive revenues through Facebook

New room supply and saturation in the region means marketers need to step up their game, says Amit Vyas

Rotana to overhaul loyalty programme

Rotana to overhaul loyalty programme

Rotana Rewards to move from value discounts to tiered structure


EDITOR'S CHOICE »
How to market a hotel (tip: ignore star ratings)
TRAVEL How to market a hotel (tip: ignore star ratings)

Millennials don't care about star ratings – and neither should you. Hotelier gives our 10 tips on how to market your Middle East hotel in the new era.

GALLERY: The best hotel films of all time
Games GALLERY: The best hotel films of all time

The classics such as Psycho and The Shining are in here, but we guarantee our list will introduce you to some hotel films you've never heard of

The world's first robot-operated hotel now open
Quirky The world's first robot-operated hotel now open

Henn na hotel will open Friday in Nagasaki in southern Japan and features self check-in, facial recognition technology instead of keys and more.

HOT PRODUCTS OF THE WEEK»
Essential products: Uniforms
Essential products: Uniforms

Uniforms reach out to customers before your service does

Most Stylish: Axum Glassware
Most Stylish: Axum Glassware

Products by Al Accad Hotel Supplies can be customised with customers' logos

Three reasons to buy... LA Lampe Paris
Three reasons to buy... LA Lampe Paris

La Lampe's solar lamps are made from sustainable materials


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MICE focus for Al Habtoor City

Banquet facilities can host thousands of guests simultaneously across 3 hotels

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Back Of House

Sheraton launches "paired" menu for its lobby bars

Artisanal small plates served with suggested wines and local craft beers

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Food & Beverage

Sheraton launches "paired" menu for its lobby bars

Artisanal small plates served with suggested wines and local craft beers

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People

Nepali employees benefit at Le Royal Meridien AD

Each employee received US $5,000 in relief to rebuild their homes and help with the loss or injury of loved ones

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Business

Hotelier Awards winners flashback: Andrea Krenn

Hotelier catches up with Andrea Krenn, who took home the PR/Marketing Person of the Year award in 2014

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LEISURE

Saudi Arabia to get seven new kids' theme parks

The seven theme parks will cost US $133 million

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