Web Attack report shows hospitality industry under siege from botnets

Bot-driven credential abuse, DDoS attacks have continued to rise while leveraging new techniques to overwhelm web-facing systems

Local Measure launches a real-time hotel customer feedback tool

Local Measure launches a real-time hotel customer feedback tool

Pulse is designed to address issues immediately and consequently improve the bottom line metrics

Assa Abloy partners with OpenKey for digital key solution

Assa Abloy partners with OpenKey for digital key solution

OpenKey is a developer of hotel entry mobile applications

Instaroom launches web-based concierge platform for hoteliers

Instaroom launches web-based concierge platform for hoteliers

Communication solution for hoteliers is designed to engage customers, lower distribution costs, and manage complex bookings

Exterity expands Middle Eastern team to sustain market growth

Exterity expands Middle Eastern team to sustain market growth

The company recently celebrated its 10th anniversary in the region

Amazon partners with Marriott to launch Alexa for Hospitality

Amazon partners with Marriott to launch Alexa for Hospitality

Guests can just ask Alexa for more towels, to play music or even to just check out

AccorHotels tests facial recognition in Brazil

AccorHotels tests facial recognition in Brazil

The advanced technology is aimed at improving the customer experience

Emaar picks Microsoft Dynamics 365 for finance and operations

Emaar picks Microsoft Dynamics 365 for finance and operations

Company will use Dynamics 365 for finance & operations to support expansion and improve service levels

Airbnb introduces new Snapchat-like Travel Stories feature

Airbnb introduces new Snapchat-like Travel Stories feature

Travellers can now upload videos that show the highlights from their trips

Marriott and Al Tayyar Travel Group sign agreement

Marriott and Al Tayyar Travel Group sign agreement

The real-time connectivity agreement allows Al Tayyar direct access to Marriott International's global portfolio of hotels

Crowne Plaza Dubai appoints director of engineering

Crowne Plaza Dubai appoints director of engineering

Shailesh Kumar has more than 20 years of experience in the hospitality industry with Marriott and Oberoi

Avaya partners with Arowana to deliver customer experience solutions

Avaya partners with Arowana to deliver customer experience solutions

The two companies had previously worked together to deliver the Houdini, a guest experience solution suite

Micro-stays app Byhours launches in Dubai, Abu Dhabi and Bahrain

Micro-stays app Byhours launches in Dubai, Abu Dhabi and Bahrain

Byhours is a Spain-based hotel booking mobile app that allows guests to book hotels in sets of three, six or 12 twelve hours with no fixed check-in time

Hotels to spend AED2.45m by 2022 to broaden bandwidth, retain tech traveller loyalty

Hotels to spend AED2.45m by 2022 to broaden bandwidth, retain tech traveller loyalty

Average 300-room hotel in Dubai faces AED2.45 million bill to upgrade Internet connectivity over coming five years

IBM launches Watson Assistant for hospitality to enhance guest engagement

IBM launches Watson Assistant for hospitality to enhance guest engagement

The assistant allows hotels to either combine the technology with existing digital voice, app or chat platforms or build a new one

Waldorf Astoria Dubai launches mobile ordering in outdoor areas

Waldorf Astoria Dubai launches mobile ordering in outdoor areas

The hotel has joined with wi-Q Technologies


EDITOR'S CHOICE »
30% of Middle East hoteliers actively seeking new opportunities
REPORTS 30% of Middle East hoteliers actively seeking new opportunities

30% of the Hotelier Middle East salary survey’s respondents said they are actively seeking new opportunities within the market

Job satisfaction to VAT: 8 key takeaways from Hotelier Middle Salary Survey 2018
Photos Job satisfaction to VAT: 8 key takeaways from Hotelier Middle Salary Survey 2018

The 10th annual Hotelier Middle East Salary Survey gave insight into pressing matters such as career growth opportunities, pay scales, employee satisfaction factors, VAT and more. To read in detail, pick up the July 2018 issue of Hotelier Middle East

Top 10 hospitality stories in the Middle East so far in 2018
Business Top 10 hospitality stories in the Middle East so far in 2018

We bring you a round up of the top ten biggest stories of the summer so far

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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ALSO IN HotelierMiddleEast.com »

Front Of House

The Kempinski kid: Interview with Kempinski Hotel Muscat's Luca Valdevit

Having grown up, professionally and personally, while working various jobs within Kempinski Hotels around the world, Luca Valdevit says the dynamic industry always keeps things interesting

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Back Of House

Interview with Park Hyatt Zanzibar's hotel manager Nicolas Cedro

Park Hyatt Zanzibar hotel manager Nicolas Cedro talks about the challenges and joys of being a hotelier on East Africa's spice island

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Food & Beverage

Hakkasan to open Dubai outlet at Atlantis, the Palm

The Dubai restaurant was previously located at Jumeirah Emirates Towers in Dubai

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People

Millennium Hotels and Resorts makes three new appointments in the Middle East

They will report to the chief operating officer Kevork Deldelian

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Business

First Elaf-branded hotel - Elaf Grand Al Majeedi opens in Madinah

The first Elaf Grand-branded hotel in Saudi Arabia has opened

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LEISURE

The first Sharjah Summer Festival to kick off today

The festival will be held till the end of August this year

Read more