BOH Interview: Onkar Sawant

Onkar Sawant is the security manager at The Taj Dubai; he has been with the operator since 1995 and shares an insight into the important business of safety and security and the emergency manual he created for the hotel brand

New technology partnership to grow KSA McDonald's

New technology partnership to grow KSA McDonald's

In a statement, Cognizant said this will transform customer experience and service agility

Marriott refreshes its mobile app

Marriott refreshes its mobile app

New and updated mobile app gives Marriott Rewards members more personalisation options

Shangri-La Dubai unveils $19 million renovation

Shangri-La Dubai unveils $19 million renovation

First phase of Shangri-la Dubai's renovation is complete, and the next phase will be completed by 2018

Global tech companies unite for hospitality

Global tech companies unite for hospitality

Schneider Electric & Alcatel-Lucent Enterprise demonstrate unified hospitality offering at Dubai Showroom

Mid-market needs to bridge gaps in technology

Mid-market needs to bridge gaps in technology

Experts want mid-market hotel operators to come together in order to bridge technological gaps that cripple the industry

Prologic First sponsors mid-market summit

Prologic First sponsors mid-market summit

Prologic First aims to engage further with the Middle East budget and mid-market hospitality sector as it seeks to strengthen its position in the market

Case Study: Emirates Palace's digital upgrade

Case Study: Emirates Palace's digital upgrade

The Emirates Palace in Abu Dhabi overhauled its in-room entertainment system and more

Roda Hotels joins with Cisco for digital strategy

Roda Hotels joins with Cisco for digital strategy

Tech support provider has partnered with the Dubai-based hotel operator to implement a digital strategy for its properties

Marriott debuts new distribution & booking system

Marriott debuts new distribution & booking system

Marriott has partnered with Sabre Hospitality Solutions to develop and launch this new platform for more than 4,200 Marriott properties around the world

Director of engineering joins Abu Dhabi hotel

Director of engineering joins Abu Dhabi hotel

Khalidiya Palace Rayhaan by Rotana has appointed Murugan Loganathan to head its engineering team

TRA launches Tasneef, an ICT rating for tourism

TRA launches Tasneef, an ICT rating for tourism

The initiative aims to provide visitors with sufficient information regarding the quality of ICT services by classifying the ICT facilities in hotels, shopping centres and restaurants, among others

Fernando polishes his way to Unsung Hero crown

Fernando polishes his way to Unsung Hero crown

Starting his career in 1977, Lama Fernando has worked hard to refurb and renovate parts of the Crowne Plaza Bahrain ever since his arrival at the property

Roger Tabbal secures IT Person of the Year 2016

Roger Tabbal secures IT Person of the Year 2016

Movenpick Hotel Jumeirah Lakes Towers director of IT Roger Tabbal beat strong competition for the IT Person of the Year title

Hotel Engineer title nabbed by Basant Kushwaha

Hotel Engineer title nabbed by Basant Kushwaha

Kempinski Hotel Ajman's director of engineering, Basant Kumar Kushwaha, wins big at the Hotelier Middle East Awards 2016

Tech Talk: Tint and Atlantis

Tech Talk: Tint and Atlantis

Atlantis the Palm and Tint collaborate to take advantage of user-generated content


EDITOR'S CHOICE »
Special Report: GM Survey 2016
REPORTS Special Report: GM Survey 2016

We find out what the general managers of the Middle East think about MICE, nationalisation, and long-term supply and demand

Hotel sector sentiment positive despite staff cuts
Back of House Hotel sector sentiment positive despite staff cuts

However, the results of the second Hotelier Middle East Human Capital Report revealed that 43% respondents said their organisation has had to reduce headcount

Dubai's Reflets par Pierre Gagnaire closes down
FOOD & BEVERAGE Dubai's Reflets par Pierre Gagnaire closes down

The restaurant will reopen in May 2017 with a new concept

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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ALSO IN HotelierMiddleEast.com »

Front Of House

Ayla Bawadi Hotel hires new rooms division manager

Ashraf Ramez moves to Ayla Hotels & Resorts from AccorHotels, and brings with him 17 years of experience

Read more
Back Of House

EEG calls for hospitality sector to recycle cans

Emirates Environmental Group (EEG) hopes to collect 28,000kg of aluminium cans in 2017 for recycling and hopes the hospitality industry will contribute

Read more
Food & Beverage

Glee Hospitality expands franchising services

Glee Hospitality Solutions has expanded its range of services with a fully-fledged franchising division

Read more
People

Melia Hotels makes senior appointments regionally

Spanish hotelier appoints Nihad Kattan and Ahmad Shaban-Fernandez to its Middle East team

Read more
Business

Glee Hospitality expands franchising services

Glee Hospitality Solutions has expanded its range of services with a fully-fledged franchising division

Read more
LEISURE

Majid Al Futtaim to open Mall of Egypt on March 2

Mall of Egypt has introduced new concepts to the Egyptian market such as Ski Egypt and Vox Cinemas

Read more