BOH Interview: Onkar Sawant

Onkar Sawant is the security manager at The Taj Dubai; he has been with the operator since 1995 and shares an insight into the important business of safety and security and the emergency manual he created for the hotel brand

Ramada Ajman inks deal with ProntoResolved

Ramada Ajman inks deal with ProntoResolved

Ramada Ajman to enhance guest experience with ProntoResolved

New technology partnership to grow KSA McDonald's

New technology partnership to grow KSA McDonald's

In a statement, Cognizant said this will transform customer experience and service agility

Marriott refreshes its mobile app

Marriott refreshes its mobile app

New and updated mobile app gives Marriott Rewards members more personalisation options

Shangri-La Dubai unveils $19 million renovation

Shangri-La Dubai unveils $19 million renovation

First phase of Shangri-la Dubai's renovation is complete, and the next phase will be completed by 2018

Global tech companies unite for hospitality

Global tech companies unite for hospitality

Schneider Electric & Alcatel-Lucent Enterprise demonstrate unified hospitality offering at Dubai Showroom

Mid-market needs to bridge gaps in technology

Mid-market needs to bridge gaps in technology

Experts want mid-market hotel operators to come together in order to bridge technological gaps that cripple the industry

Prologic First sponsors mid-market summit

Prologic First sponsors mid-market summit

Prologic First aims to engage further with the Middle East budget and mid-market hospitality sector as it seeks to strengthen its position in the market

Case Study: Emirates Palace's digital upgrade

Case Study: Emirates Palace's digital upgrade

The Emirates Palace in Abu Dhabi overhauled its in-room entertainment system and more

Roda Hotels joins with Cisco for digital strategy

Roda Hotels joins with Cisco for digital strategy

Tech support provider has partnered with the Dubai-based hotel operator to implement a digital strategy for its properties

Marriott debuts new distribution & booking system

Marriott debuts new distribution & booking system

Marriott has partnered with Sabre Hospitality Solutions to develop and launch this new platform for more than 4,200 Marriott properties around the world

Director of engineering joins Abu Dhabi hotel

Director of engineering joins Abu Dhabi hotel

Khalidiya Palace Rayhaan by Rotana has appointed Murugan Loganathan to head its engineering team

TRA launches Tasneef, an ICT rating for tourism

TRA launches Tasneef, an ICT rating for tourism

The initiative aims to provide visitors with sufficient information regarding the quality of ICT services by classifying the ICT facilities in hotels, shopping centres and restaurants, among others

Fernando polishes his way to Unsung Hero crown

Fernando polishes his way to Unsung Hero crown

Starting his career in 1977, Lama Fernando has worked hard to refurb and renovate parts of the Crowne Plaza Bahrain ever since his arrival at the property

Roger Tabbal secures IT Person of the Year 2016

Roger Tabbal secures IT Person of the Year 2016

Movenpick Hotel Jumeirah Lakes Towers director of IT Roger Tabbal beat strong competition for the IT Person of the Year title

Hotel Engineer title nabbed by Basant Kushwaha

Hotel Engineer title nabbed by Basant Kushwaha

Kempinski Hotel Ajman's director of engineering, Basant Kumar Kushwaha, wins big at the Hotelier Middle East Awards 2016


EDITOR'S CHOICE »
Comment: Changing operators
Opinion Comment: Changing operators

Why are hotels seeing rebrands in this region?

News Analysis: Food Wars
Research News Analysis: Food Wars

Why do hotels often look to open established F&B brands whether international partnerships or franchises, rather than grow their own restaurant concepts?

Head to Head: Vida Downtown Dubai
FOOD & BEVERAGE Head to Head: Vida Downtown Dubai

The culinary offering at Vida Downtown Dubai is being reinvented

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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Front Of House

Swissotel opens second hotel in Makkah

Swissotel Al Maqam Makkah is flanked by four other properties already within the AccorHotels portfolio

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Back Of House

Envirol expands Dubai food waste recycling plant

Envirol plans to expand food waste recycling plant in Dubai

Read more
Food & Beverage

Dubai-based Right Bite Express certified healthy

Both Right Bite Express and Nathalie's are among the 13 food establishments in Dubai to qualify for the Eat Healthy Live Healthy certification from Dubai Municipality

Read more
People

Fairmont The Palm Dubai appoints new AD of F&B

Enrique Gluckmann has joined Fairmont The Palm Dubai as assistant director of F&B

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Business

Rixos to open second Dubai hotel in JBR in May

Rixos Premium Dubai, located in Jumeirah Beach Residence, will feature 443 rooms and suites

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LEISURE

Dubai cleans up tour costume rentals for tourists

Dubai cracks down on tour companies renting unclean costumes to tourists

Read more