Dunes Hotel Apartments launches loyalty programme

Dubai-based hotel apartments chain introduces digital membership cards

Somewhere Hotels intends to launch kiosk check-in

Somewhere Hotels intends to launch kiosk check-in

Kiosk check-in will be coming to Somewhere Hotels

Ramada Ajman inks deal with ProntoResolved

Ramada Ajman inks deal with ProntoResolved

Ramada Ajman to enhance guest experience with ProntoResolved

New technology partnership to grow KSA McDonald's

New technology partnership to grow KSA McDonald's

In a statement, Cognizant said this will transform customer experience and service agility

Marriott refreshes its mobile app

Marriott refreshes its mobile app

New and updated mobile app gives Marriott Rewards members more personalisation options

Shangri-La Dubai unveils $19 million renovation

Shangri-La Dubai unveils $19 million renovation

First phase of Shangri-la Dubai's renovation is complete, and the next phase will be completed by 2018

Global tech companies unite for hospitality

Global tech companies unite for hospitality

Schneider Electric & Alcatel-Lucent Enterprise demonstrate unified hospitality offering at Dubai Showroom

Mid-market needs to bridge gaps in technology

Mid-market needs to bridge gaps in technology

Experts want mid-market hotel operators to come together in order to bridge technological gaps that cripple the industry

Prologic First sponsors mid-market summit

Prologic First sponsors mid-market summit

Prologic First aims to engage further with the Middle East budget and mid-market hospitality sector as it seeks to strengthen its position in the market

Case Study: Emirates Palace's digital upgrade

Case Study: Emirates Palace's digital upgrade

The Emirates Palace in Abu Dhabi overhauled its in-room entertainment system and more

Roda Hotels joins with Cisco for digital strategy

Roda Hotels joins with Cisco for digital strategy

Tech support provider has partnered with the Dubai-based hotel operator to implement a digital strategy for its properties

Marriott debuts new distribution & booking system

Marriott debuts new distribution & booking system

Marriott has partnered with Sabre Hospitality Solutions to develop and launch this new platform for more than 4,200 Marriott properties around the world

Director of engineering joins Abu Dhabi hotel

Director of engineering joins Abu Dhabi hotel

Khalidiya Palace Rayhaan by Rotana has appointed Murugan Loganathan to head its engineering team

TRA launches Tasneef, an ICT rating for tourism

TRA launches Tasneef, an ICT rating for tourism

The initiative aims to provide visitors with sufficient information regarding the quality of ICT services by classifying the ICT facilities in hotels, shopping centres and restaurants, among others

Fernando polishes his way to Unsung Hero crown

Fernando polishes his way to Unsung Hero crown

Starting his career in 1977, Lama Fernando has worked hard to refurb and renovate parts of the Crowne Plaza Bahrain ever since his arrival at the property

Roger Tabbal secures IT Person of the Year 2016

Roger Tabbal secures IT Person of the Year 2016

Movenpick Hotel Jumeirah Lakes Towers director of IT Roger Tabbal beat strong competition for the IT Person of the Year title


EDITOR'S CHOICE »
Viceroy Dubai: Catering to the millennial age
Back of House Viceroy Dubai: Catering to the millennial age

The Viceroy Palm Jumeirah Dubai is the latest development to hit Dubai's Palm Jumeirah. Hotelier pays a visit to find out just how different this launch actually is, and how the team tried to reinvent the wheel when it came to staff recruitment

Analysis: Is medical tourism the next big thing for the Middle East?
Research Analysis: Is medical tourism the next big thing for the Middle East?

Hotelier investigates the rise of medical tourism in the GCC

Analysis: For or against hotel loyalty programmes?
Research Analysis: For or against hotel loyalty programmes?

This month we investigate further and understand the perceived benefits and disadvantages created by loyalty programmes - mainly from an owner's perspective

HOT PRODUCTS OF THE WEEK»
Most stylish: World Woven Collection
Most stylish: World Woven Collection

Interface has launched a collection with a variety of accents inspired by global textiles

Caterer Middle East's new products
Caterer Middle East's new products

Caterer Middle East picks some of the best new F&B related products on the market

Most stylish: Row & Sons from A.Ronai
Most stylish: Row & Sons from A.Ronai

A. Ronai recently launched the wooden range of chef's tools


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Back Of House

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Food & Beverage

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Smart use of discarded trolleys and a desire to put in the hard work wins it for Cecilia D'[Cruz on the night

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People

Cecilia D’Cruz waits her way to 2017 Caterer Award

Smart use of discarded trolleys and a desire to put in the hard work wins it for Cecilia D'[Cruz on the night

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Business

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LEISURE

Pera Palace Hotel Jumeirah Istanbul celebrates 125th anniversary

The hotel has played host to an impressive list of guests that includes Ernest Hemingway, Agatha Christie and Alfred Hitchcock among others

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